Knowledgebase
ServerLoft.com Germany down 24 hrs and counting
| Posted by mavmike, 05-04-2010, 10:59 AM | |
Just wanted to inform everyone that ServerLoft Germany www.serverloft.com has had IP ranges go down yesterday, and is now down 24 hours
Tickets, phone calls all submitted 24 hours ago and staff are aware.
The response time to fix the IP Network issue is really slow and causing loss of customers.
This is simply informative incase anyone is looking for ServerLoft Germany reviews or information, im not asking anyone to confirm it.
ServerLoft:
"I apologize for the delay. We are still working to identify the exact cause of this issue. All departments have been made aware of this issue and are working to identify and correct this issue. At this time we do not have an ETA on resolution. Your patience is appreciated as we work to resolve this. We are very sorry for the inconvenience this has caused you and your customers. We will get back with you when we have further information about this issue."
|
| Posted by TheSimpleHost-Nathan, 05-04-2010, 11:44 AM | |
Just in case this applies to you:
|
| Posted by CodeSpanker, 05-05-2010, 08:21 AM | |
This is a joke, they answered me several times and every answer was different, one was like the one you post.
Just for you to know, we have moved to another datacenter, but the IPS of serverloft still down.
Tickets response has 15 hours interval.
Last response was:
=====
please let us know if our support should try to help you and find and solve the problem. Therefore they have to investigate thoroughly what really happen in this issue.
==========
They ask if they should bother to solve the problem????
This was the last response after 20 hours without saying anything. This means if we didnt move to a new server we were reaching 48 hours down, with stupid replies to our ticket.
Run Forrest, RUN
|
|
 Add to Favourites
 Print this Article
|
Also Read
