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Required parameter missing: ns

Posted by kapitanluffy, 12-04-2013, 06:44 AM
I am testing out my WHMCS installation with resellerclub. I have two nameservers in my configuration. I have setup my api key and reseller ID. My IP is also in the resellerclub api configuration. When I accept an order with the send to registrar ticked. The second nameserver is detected as invalid. These are the things I did to try resolve the issue. I tried removing it. It told me that a required parameter is missing. I tried switching the nameservers. The ns1 nameserver is detected as invalid. I even tried putting the name servers in different fields aside from the first two inputs. The second nameserver is detected invalid. My current WHMCS version is 5.2.14, I have a Leased license and is installed via softaculous. Anyone else encountered this issue? http://i.imgur.com/xLp4x19.png P.S. I actually posted already from the WHMCS forum but no one is replying in my post there.

Posted by Team ResellerClub, 12-05-2013, 07:36 AM
Hey kapitanluffy, Could you please help us with the Domain Name and Nameservers details? You can also contact your ResellerClub Account Manager or email us at clientrelations[at]resellerclub[dot]com. Hope this helps

Posted by DWS2006, 12-05-2013, 09:03 AM
Are your NS values set as FQDNs? Also, have you registered the NS values with your registrar (where the base domain is registered)?

Posted by kapitanluffy, 12-12-2013, 09:18 AM
Thanks for the replies. I already fixed it. The problem is in the nameservers. Testing orders in resellerclub must use a specific nameserver. That is why it is throwing me an error



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