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Anyone ever use Logic Support?

Posted by Ryan - HostATree, 05-06-2008, 11:04 PM
Has anyone used Logic Support's services? (www.logicsupport.com) They have great costs, but I would rather hear about their service from a client.

Posted by WiredStorm, 05-07-2008, 03:49 AM
Ive yet to see them ever... I would also like to know (ive got a diff live help system but i'd like to know about these guys)

Posted by MrMcGoo, 05-09-2008, 11:30 AM
I have had numerous years experience with Logic and they have worked out very well and been very easy to work with when the inevitable issue arises...to me the real test of a company

Posted by dspkable, 05-09-2008, 11:56 AM
I can definitely vouch for their service and support. Their team of people I worked with over a span of several years made a fine addition to my support team. They were able to assist us with tickets and chats to supplement our in-housed support team and system administration. The real proof for us, is the 100's of "Thanks" we got from our customers.

Posted by nsdesign, 05-09-2008, 12:02 PM
More than happy to recommend LogicSupport. All my experience with them has been superb, and they provide a very professional service that is difficlt to find fault in. Gary

Posted by webhostingmadness, 05-09-2008, 12:05 PM
I've had the pleasure to work with Nate and Vivek from Logic Support for years. I've found them to be easy and flexible to work with and have used them for end-user support and support for my own servers and IMHO, their rates are quite competitive. I'd suggest trying them out.

Posted by Mitac, 05-09-2008, 09:51 PM
I have used logic support for the last several years for my dedicated server monitoring and support. They have always solved my problems quickly, usually without me having to do a lot of intervention or explaining. Their costs very reasonable, and it only makes sense for me to outsource that kind of thing, especially with 24/7 monitoring.

Posted by Prolime Servers, 05-28-2008, 01:14 PM
Ohh man what should i say about logic support these guys are gems , they are amazing , they provide best service , they reply in hardly 5,10 min and generally solve my problem under 1 hour , logicsupport is the best company according to me.i really feel peace of mind after joining them

Posted by tobaria, 06-03-2008, 11:46 AM
We have just signed for the platinum server adminstration plan. It seems fine, i will make a review later about their services. Tobaria

Posted by hostechsupport, 06-03-2008, 02:52 PM
Though we are competitors but never heard any bad reviews for them, Are you just looking for server monitorng or 24x7 client support too?

Posted by roacha, 06-03-2008, 03:00 PM
Does LogicSupport and PSM require you to install cPanel? If so,this is an additional 20$ a month from most dedicated providers before you add on the 30-40$ for the managed services...

Posted by supportexpertz, 06-03-2008, 04:03 PM
Hi Roacha, I have PM'd you with an answer. Thank you.

Posted by contra, 06-04-2008, 01:06 PM
i recommend logicsupport too, im using them and so far everything is just great

Posted by xeonia, 06-06-2008, 02:54 PM
They're great and fast! Can highly recommend!

Posted by MrNiceGuy, 06-19-2008, 02:16 PM
I recommend them too! Been with them for past 1 month or so, and very satisfied so far.

Posted by manindarkjp, 06-19-2008, 11:57 PM
Do they provide windows server management service?

Posted by roacha, 06-23-2008, 09:32 PM
I can also recommend LogicSupport. I had them do a custom installation on my new dedicated server. LAMP and a few other applications and they completed it very quickly and professionally. I also asked them some adhoc questions using their hourly admin rate and they were very responsive and completed the tasks very quickly.

Posted by fluentd, 06-24-2008, 02:24 PM
Just wanted to jump in here to say thanks to Logicsupport! I changed from another sever admin company that wasn't keeping up to my expectations. Logic support ended up having to do a server migration just a few weeks after taking over my server. They did the migration for a great price and it ended up being a huge job! I have a db for one of my sites that was over 10 gigs. Thanks again guys!

Posted by joboy84, 06-25-2008, 07:59 AM
Hello, I want to try their service. Does anybody have a Promotion Code for Option 2: Gold Server Administration...? Kind regards Jo

Posted by nate, 06-25-2008, 09:14 AM
Hello, You can use promo code "new-in-2008" and you will get a 5% discount and free setup for all services. We certainly look forward to your order !

Posted by joboy84, 06-27-2008, 04:07 AM
Hello, Thank's for the prom code :-) I just made signup Jo

Posted by IMSMikee, 07-22-2008, 11:24 AM
I've been using LogicSupport for the past couple of months and I'm impressed by their reaction times to server/service outages and in their know-how of the issues my tickets have involved. We currently have 10 servers admined by LS, and I have zero complaints.

Posted by nix101, 07-22-2008, 09:18 PM
They are excellent.

Posted by noexit, 08-22-2008, 03:22 PM
using service for 2+ months now, satisfied+, fast replies(good).



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