| Posted by ricco500, 07-01-2008, 07:28 AM | | Could use one of the hundreds of outsourced companies but would rather deal with someone who speaks English.
If anyone has an idea where to look for someone who wants part time work with not a lot of ticket or call traffic (maybe 2 tickets per night) please let me know where to find someone very technically competent but who also can talk to a customer without coming off as autistic (no beef with autistic people here, just don't want them talking to my customers for me)
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Cisco certification would be a huge plus but I think that is aiming too high.
Last edited by writespeak; 07-22-2008 at 04:49 PM.
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| Posted by Russ Foster, 07-01-2008, 07:52 AM | | What time zone?
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| Posted by ricco500, 07-01-2008, 08:33 AM | | Good point. We are in the eastern Time Zone of the US (NY based with an office in PA). Our servers are strategically placed world wide (Amsterdam, NY, California, Texas). I don't mind where an admin wants to work from (could be the north pole with a blackberry) as long as they are available and do a good job.
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| Posted by cristibighea, 07-01-2008, 08:58 AM | | Well, what would you expect them to do actually on the servers, and how many servers are you talking about?
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| Posted by Steven.C, 07-01-2008, 02:52 PM | | I'm quite sure many of the management companies employ English speaking administrators - quite a few even native English speakers.
I'd beg to differ. Administration of Windows servers is no easy task. Maybe just specifically ask for Linux server admins? If looking for individual person, you're best bet on this forum is probably the employment forums.
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| Posted by TeleSouthNet, 07-02-2008, 03:41 PM | | Here is a tip based on my bad experience. We had hired Touch Support for this very reason. Native English speakers. When they could not get a Plesk install to go right, we opted to have them manage the server via command line. Much to my surprise, they refused stating that they do not manage command line machines.
Amazing to say the least.
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| Posted by ricco500, 07-02-2008, 03:55 PM | | wow. amazing indeed. thanks for the tip
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| Posted by Manageandsupport_com, 07-05-2008, 11:29 PM | | You may want to try an outsourced company based in U.S. It all depends on your budget, if you go with an outsourced company then this will probably be a cheaper solution then hiring someone and pay an hourly fee.
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| Posted by TeleSouthNet, 07-22-2008, 04:17 PM | | Here is another tip for you. When you hire some individual from this or other forums that you have never met, Be VERY CAREFUL and check backgrounds and past history. There are some GREAT people on these forums. But there are also some REAL AMATUREs who are practicing at their hobby. We had one guy who seemed good and had some decent references. But in the end he botched security on one of our boxes and it lead to a minor crisis.
Look for good reputation amongst their former or current clients. Uses industry standards in their practices. And look for someone who can communicate well.
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| Posted by stevenice, 08-04-2008, 11:39 AM | | Hi,
Have you managed to get sorted?
Regards,
Steve
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