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Slow Change from Shared to Dedicated.
| Posted by iamthebest22, 08-02-2008, 03:23 PM | | I've been very happy with Downtownhost, however, there's just one thing that's been and is still bothering me. I'm just wondering if anyone encountered the same situation:
About 1.5 weeks ago, I emailed them, asking for an upgrade from my current gold shared hosting package to Dedicated Bronze, and they said it would be done in 3-4 days, however, as mentioned before, it's been 1.5 weeks, and my account is still not upgraded to dedicated bronze, I know it takes time, but they've been ignoring my emails. Anyone had this problem?
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| Posted by cristibighea, 08-02-2008, 03:30 PM | | Perhaps they are having a pretty heavy workload or are encountering problems moving you; hopefully you'll get a status update from them soon.
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| Posted by iamthebest22, 08-02-2008, 03:35 PM | | I really hope so. Cause they've been great so far. Then all of a sudden no replies and slowness xD. I was like surprised. But yeah I hope that's the case.
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| Posted by HostColor, 08-03-2008, 12:24 PM | | They probably have a delay in setting up the hardware. Sometimes these things happen. I would suggest you to call them and to ask for a deadline. Speak to someone who is responsible for setting up new products and services to get information about your server.
Hope you'll find prompt resolution!
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