| Posted by Factor8, 10-07-2012, 06:11 AM | | Does anyone have the experience with GreenGeeks.com Resellers Package ??
it comes with unlimited everything....
n affordable price...
was curious to knew wheather there service really good ??
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| Posted by Jutt, 10-07-2012, 06:37 AM | | Here is a small Search Result.
Unlimited Disk Space for Reseller hosting? I would stay away from such Unlimited reseller provider.
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| Posted by sosys, 10-07-2012, 09:01 AM | | yes, it's unlimited.. but you are not allowed to store some big data inside..
always look for the server load to see if you are in overloaded/abusive node or not..
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| Posted by kpmedia, 10-07-2012, 09:44 AM | | There's quite a few.
See here: http://lmgtfy.com/?q=site%3Awebhosti...enGeeks+Review
(Note: Using LMGTFY to show you what to do, not be a wise acre.)
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| Posted by Atlanical-Mike, 10-07-2012, 11:16 AM | | I've never heard of them but KpMedia made me lol for the note.
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| Posted by JonaHost, 10-07-2012, 12:15 PM | | Unlimited web space is a scam, find a reputable provider with realistic packages.
Then your are sure to have your site online without some email about abusing TOS.
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| Posted by rayee, 10-09-2012, 04:40 PM | | Do NOT ever ever sign up with GreenGeeks. I was with GreenGeeks and I was seduced by their attractive website design. Boy, oh boy, what a horrible mistake I make.
GreenGeeks promised daily backups but their backups is nothing but a lie. There was a period of time where I required restoration to a website that I have had with them and every time they mentioned that the backup had been completed, it wasn't.
I even went to the extent of creating several changes to a page (To check whether they were lying), and got them to restore the page. Again, they told me they have restored but those changes that I did was still there. They insisted that they have completed the restore and when I confronted them with the changes, they have nothing to say.
There was another time when my client have a shopping cart site. Unlimited disk space and bandwidth? That is a huge load of ********. The site couldn't go up because GreenGeeks oversell and they 'forced' me to upgrade to VPS and being desperate (I didn't want to lose the client account), i quickly upgraded to VPS. From 512MB, they said that I needed more space and asked me to go to 768MB. From 768MB to 1024MB. At this stage, I was so mad because as professionals, you should be able to tell the amount of space that i require and not try to upgrade me from one point to another.
Greengeeks obviously purchases their racks from somewhere and oversells A LOT. Their backup and unlimited disk space and bandwidth is a huge load of ******** and that company is full of lies.
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| Posted by GreenGeeks, 10-09-2012, 05:10 PM | | I'm sorry that you've had problems with us. Let me provide some clarification. We use R1Soft to back up all of our shared, reseller, and VPS servers nightly. We then retain the restore points for 2 days. The primary purpose of our backup is for disaster recovery, in the event that our file system totally fails. We always encourage our customers to take their own backups of their important data. Even though the primary purpose is for disaster recovery, as a courtesy to our customers we will restore data that is available upon request.
I am not exactly sure what happened with your restore, but I can guarantee you that our agents did not lie about restoring data upon your request. We just don't do that.
We RECOMMEND upgrades to customers who are hitting computing resources on our shared platform, disk space and bandwidth have nothing to do with it. At this point you're given the option to either 1) optimize your site or 2) upgrade to a suitable product (ie. VPS/Dedicated).
We've been in the industry since 2006 hosting over 100,000 websites and are owned/operated by Trey Gardner, a well respected industry veteran of over 13 years. We work with Singlehop to provide us with infrastructure. This allows us to leverage the best hardware and talent to ensure a rock solid data center. All of our customers are placed on servers that have minimum of Xeon Processors, 24GB DDR3 RAM and RAID-10 Storage Array's. We would not be in this business if we lie and deceive our customers.
If you have a ticket ID, please e-mail it to me at tj@greengeeks.com and I will be more than happy to investigate to see if I can provide you with further information.
Last edited by GreenGeeks; 10-09-2012 at 05:15 PM.
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| Posted by rayee, 10-09-2012, 05:19 PM | | C'mon, do you think I would be so free as to rant my anger and point my fingers if I have had nothing against GreenGeeks?
Throughout my conversation with GreenGeeks, all I felt that GG was trying to protect themselves. All GG did was to copy and paste the link to their Terms & Conditions and how I could not do this and that. I never have had such a horrible experience with a hosting before.
You might not lie about the restoration of data but the tools that you use to restore the data was A WHOLE LOAD OF C R A P.
As professionals, you should be able to tell which version of VPS I require right from the beginning. Instead, you forced me to upgrade from one package to another and the end result was that you lose my trust because it felt like GG do not know what they were doing and they were playing a guessing game with the type of package that I need.
Send a support ticket? After the traumatizing experience that I have had and the loss of 2 clients because of the horrible downtime, I closed my account. Take note that the account haven't reached the end billing date and I did not want the account to bill me for a second time and I closed it with the expectation that I could transfer the files after closing.
This was the most amazing thing that happened. Upon receiving the notice of closure, they immediately deleted all my accounts. I had paid for a full 3 months and it was only the second month (Even though i filed the closing ticket), I expected that I am able to enjoy using the account up to the third month. I am disgusted by GreenGeeks support and let me repeat, throughout the entire support that I have with GreenGeeks, I felt that they were trying to protect themselves and did not give a damn about their customers.
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| Posted by GreenGeeks, 10-09-2012, 05:34 PM | | I asked you for a support ticket ID (from the past) so that I could take a look into the issue and be of more assistance to you.
The tools we use to backup/restore is widely used in the industry: R1Soft. Not every upgrade is cut and dry. Our shared platform is not the same as our VPS platform and different things can happen. So we suggest what we feel is suitable at the time.
In regards to your accounts being deleted upon receiving your cancellation request, we warn against this on our cancel page (http://www.greengeeks.com/cancel/)
We also ask for your confirmation for the "go ahead" before actually terminating any of the accounts as a safeguard for accidental cancellation.
We appreciate all our customers, past, present and potential customers. You're more than welcome to e-mail me with that ticket ID so I can investigate further.
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| Posted by rayee, 10-11-2012, 12:59 PM | | Apparently, the chat agent that I spoke to sung a different tune. That's why I go ahead and pressed the button without reading it.
The bottom line is that if I wasn't angered to the point of boiling, I wouldn't have come here to rant my anger on a public forum. People who are considering GreenGeeks need to think through before purchasing with them.
Do you ever realize that you are like a robot? All you do is 'send us a ticket and we will...' Seriously, why would I send you a ticket when I am no longer with you? It's ridiculous and not even in the question! Are you trying to do damage control when I am not even your customer any longer? I will never host with your company again even if it's for free.
You can go ahead and reply whatever you want but Im done arguing back and forth on a public forum
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| Posted by GreenGeeks, 10-11-2012, 03:12 PM | | Our agents provide customers with the link to the cancellation page. Our billing team then asks to verify that you indeed wish to cancel your account before actually terminating your accounts.
I didn't ask you to submit a ticket, I asked for the ticket ID for your past correspondence with our support team so I can look it up and provide you with more details along with identify what, if anything went wrong with our policies. Right now I have no idea who you are as a customer or what went wrong, but only going based on what is being said in the forum. Whether you're a current customer or no longer a customer, we always do our best to ensure complete satisfaction. I'd like the opportunity to investigate and come to a amicable resolution if possible.
I didn't see this as an argument, more so an opportunity to resolve an outstanding issue. I apologize if my responses made you feel otherwise. If you do not wish to have us investigate further, I respect that and apologize for your issues with us. I wish you the best of luck in your future endeavors.
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| Posted by AdamBaldwin, 10-11-2012, 03:31 PM | | I have done my research on GreenGeeks.com and find soo many complaints!
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| Posted by WireNine, 10-11-2012, 03:35 PM | | You registered just to post this?
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| Posted by AdamBaldwin, 10-11-2012, 03:41 PM | | Yes, I am new here and doing some digging here and I see what I see.
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| Posted by GreenGeeks, 10-11-2012, 04:40 PM | | We actually take backups every 24 hours and retain them for the last 2 days. We also have recently upgraded our entire server fleet and provide more memory resources for our customers. It is now 1024MB versus 512MB. Network wide, only about 5% hit this limit at one point during their subscription. Those that do, we recommend that they optimize their sites first, if they are then not able to bring the utilization down, we recommend an upgrade to a more suitable plan; VPS or Dedicated. We don't force you to do anything, in fact, if you decide you don't want to do either... we provide you with a pro-rated refund, give you a backup and have you on your way. We recommend upgrades because it's the best option for the customer based on usage history/requirements.
I find it hard to believe that our uptime was 84.2%, our internal monitoring system is in line with our 99.9% uptime, something is skewed as if that were the truth, we wouldn't over a 90% renewal rate and continued growth, nor would we continue to operate like that. I'd love to see how you came up with that, you can e-mail details at tj@greengeeks.com.
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| Posted by james johnson, 10-11-2013, 03:31 AM | | Greengeeks took money plus a late fee of $15 that was not stated in the email, and shut down my account.
Their customer services is a joke, and more than that, it is borderline criminal.
I emailed them, and their replies did not answer the question (of course). Their threat prior to shutting down the account was to terminate the account (I think that they do this to make you relax if that is what you have decided anyway). They then charge your credit card without you having given them permission to (I was choosing to pay by paypal), shut down your hosting anyway, charge an unwarranted late fee that they never tell or warn you about, and not answer your emails (most of the emails by them are generic emails from fake names they make up).
Furthermore, I specifically asked them to make a backup of the website available to me. They told me that it cost $5 to do. I asked them to CHECK IT WORKS before I bought it, as there had then been so many weeks of messing around between the website going down, and me requesting the back up.
Of course, they didn't they charged for the backup, put it up on a unsecured link, and then when I went to install it, it popped up with errors. It wasn't working (of course).
These guys are not professional.
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| Posted by JixHost, 10-11-2013, 09:40 AM | | Just because they offer unlimited, does not mean they are bad. I think many hosts say "unlimited is bad" because it's in their best interest to say so although its a biased opinionated statement. Hey, if I were a car dealer that only sold Blue cars, I'd tell everyone that all colors are ugly except Blue.
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| Posted by gingir, 10-12-2013, 11:54 AM | | You are absolutely correct, but I believe the word should be avoided for particular things such as disk space.
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| Posted by Michaelz, 10-13-2013, 02:56 AM | | Tell this to the reverted zealots who are now flooding the ad forums with unlimited offers after they previously denied such things exist
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| Posted by Webhostpython, 10-13-2013, 02:05 PM | | lol you do have a point. I guess it all comes down to different markets and different demographics.
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