| Posted by vinnythejinny, 07-29-2009, 08:16 AM | |
It seems imountain servers are down. all my websites are down and secondly their homepage is down too.
can someone please confirm?
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| Posted by quantumphysics, 07-29-2009, 08:55 AM | |
their own page is up from here
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| Posted by vinnythejinny, 07-29-2009, 09:05 AM | |
i got the problem something wrong at my ISP end. They played around with DNS a while back and thats causing the problem it seems. thanks for your confirmation
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| Posted by Phil McKerracher, 09-16-2009, 05:19 AM | |
Seems to be down again for the last hour
http://downforeveryoneorjustme.com/imountain.com
I see Site5 are sponsoring downforeveryoneorjustme now - the company I left because they were so unreliable!
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| Posted by anawaz, 09-16-2009, 05:27 AM | |
Yeah it's definitely down!
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| Posted by vinnythejinny, 09-16-2009, 05:47 AM | |
down. ouch it hurts :-( sent them numerous emails. i hope they atleast know the server issues. we need to call them now. has anyone got through to them yet?
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| Posted by vinnythejinny, 09-16-2009, 05:50 AM | |
back up now as i type but this happened earlier as well. goes down and comes back up every 10-20 minutes. I hope this time its up for real.
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| Posted by Phil McKerracher, 09-16-2009, 05:51 AM | |
Back up now - at 3am California time, someone is losing sleep!
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| Posted by imountain, 09-17-2009, 07:38 PM | |
We had a network outtage at our upstream provider and our onsite techs worked with them to resolve it as quickly as possible.
Every year our ISP does maintenance in September. Other than that, they have been extremely reliable for us the past few years.
Vinny, we know why you have issues your busy sites, feel free to email us when you're ready.
We'll contact you directly Phil, we want to make sure our clients are happy.
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| Posted by Phil McKerracher, 09-18-2009, 07:48 AM | |
I'm happy! Uptime (and speed) has been excellent this year, and it's good to see a problem fixed at 3am!
One of the problems with forums like WHT is that bad things are reported immediately but there's often nothing in the record when everything "just works". In case anyone's in doubt, iMountain are the most reliable host I've found so far and I would certainly recommend them.
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| Posted by vinnythejinny, 10-13-2009, 04:43 AM | |
its down again. entire imountain network seems to be down. Gosh :-(
i cant get to imountain.com as well. anyone else affected?
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| Posted by imountain, 10-13-2009, 04:46 AM | |
We are indeed down. Our upstream provider had emergency repairs to do.
Their ETA for a fix is 30 minutes.
We apologize for the inconvenience and hope to be back up shortly.
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| Posted by imountain, 10-13-2009, 05:20 AM | |
Our upstream provider has resolved the issues and your sites should be running.
Please email our support departement or open a ticket if you are still experiencing issues.
Thank you very much for your patience.
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| Posted by vinnythejinny, 10-13-2009, 05:26 AM | |
Ok. Thanks for the update. working fine now. Was this pre-planned or done at the last minute?
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| Posted by imountain, 10-13-2009, 05:28 AM | |
Hi Vinny
This problem developed just tonight and was not pre-planned. Our upstream provider had an outtage on another segment of their network and it adversely affected us. We contacted them within a few minutes and they resolved it fairly quick.
Thanks for your understanding.
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