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in-house support on reselling
| Posted by Borislava, 11-23-2011, 06:03 AM | | Is it important to have in-house support on reselling?
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| Posted by midlandi, 11-23-2011, 06:22 AM | | what exactly do you mean? Not sure I understand the question. Support to who, you or your customer? and what do you mean by "in house"?
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| Posted by sameev29, 11-23-2011, 07:54 AM | | Can you please explain a little more about your question.
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| Posted by HostXNow_Chris, 11-23-2011, 10:01 AM | | No, is it better? Yes.
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| Posted by RC-Martin, 11-23-2011, 04:25 PM | | Yes it's important,you can start a hosting a company,by purchasing from a company that offers end-user support,but what I always suggest,Is that you should try as much to give support yourself.It keeps you in contact with your clients.
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| Posted by Forward Web, 11-23-2011, 08:53 PM | | Personally I think its very important, especially if you are just starting out. Providing direct support not only insures a higher level of support (assuming you care about your business), but it also helps establish a more personal relationship with your clients (which I think is important).
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