| Posted by Eildor, 05-30-2011, 05:54 PM | | I've noticed that the accounts created from WHMCS will use the first 8 letters of the domain name for the WHM account. I was wondering, what happens if the domain names are similar? For example; www.rapidhostuk.co.uk www.rapidhostus.com -- wouldn't that cause an error as the accountnames would both be rapidhos? How do you get around this?
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| Posted by XeHSean, 05-30-2011, 06:05 PM | | I'm pretty sure that the latest version of WHMCS will be able to detect this and will make sure that a different username is used for the new account. You may wish to contact WHMCS directly to confirm this though
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| Posted by Eildor, 05-30-2011, 06:06 PM | | I have tried it and it doesn't allow me to register a domain Not sure if there's an option to fix this.
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| Posted by trustedurl.com, 05-30-2011, 07:00 PM | | http://docs.whmcs.com/Ordering_Tab#E...ndom_Usernames
Seems like that was resolved in the latest version.
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| Posted by NixDot, 05-30-2011, 07:07 PM | | As you see above it's probably best to have the random usernames feature on.
It could be quite a common thing also,
Because the same thing would happen with toomanyletters.com as well as toomanyletters.net
Last edited by NixDot; 05-30-2011 at 07:11 PM.
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| Posted by Eildor, 05-30-2011, 07:13 PM | | Yes that is what I was trying to do, register the same domain name (.com & co.uk), perhaps if the domain names don't match EXACTLY then WHMCS will be smart about it.
How do I enable the random usernames feature?
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| Posted by NixDot, 05-30-2011, 07:24 PM | | It's in -
Setup -> General Settings -> Ordering
(As long as you have the newest WHMCS)
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| Posted by Eildor, 05-30-2011, 07:31 PM | | Got it! Thanks mate
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| Posted by WHMCS-Matt, 05-30-2011, 07:40 PM | | I think you are trying to create a hosting account here rather than register a domain, but there shouldn't be any problem because WHMCS won't ever try to create 2 accounts with the same username. And you don't need to be using the random usernames feature either.
WHMCS will automatically detect if a username is already assigned to another domain within the database and then append a number to the username to ensure it's unique. So that should ensure the account creation doesn't ever fail simply due to the username being taken, even for domains where the first 8 letters are the same.
Matt
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| Posted by Eildor, 05-30-2011, 07:48 PM | | So if I were to try randomdomain123.co.uk and randomdomain123.com it would still work? I'll have to give it a try, I'm sure when I tried it last it gave me an error.
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| Posted by JLHC, 05-31-2011, 12:33 AM | | It should work without issues:-
The first account will have the username: randomdo
The second account will have the username: randomd1
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| Posted by WHMCS-John, 05-31-2011, 08:00 AM | | That's correct.
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| Posted by Eildor, 05-31-2011, 08:02 AM | | Thank you
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