| Posted by acsoft, 03-25-2009, 10:43 AM | | Hi, i am new to this forum but i was wondering if anyone knows anything about webspacedepot.com
I have a reseller account with them and there is a week since server is down.
They do not reply to any emails.
Thnx
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| Posted by trustedurl.com, 03-25-2009, 10:57 AM | | Did you try emailing support@webspacedepot.com ?
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| Posted by SenseiSteve, 03-25-2009, 11:01 AM | | I believe that message has been on their site for some time now. I do recall seeing a similiar thread last month, almost verbatim.
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| Posted by acsoft, 03-25-2009, 11:01 AM | | I have sent more than 10 emails to different addresses and no response.
To an old problem that i had (emails were not working) i got a simple response "We will look ..." and nothing from then.
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| Posted by njoker555, 03-25-2009, 12:08 PM | | same here, that's been there since the end of jan/beginning of feb - don't know what they are doing to raise the resources.
do you already have backups of your site? if you do or if you haven't started a site yet, it may be a good time to find another reseller at least for the mean time - 10 emails isn't really convenient for any client
good luck
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| Posted by acsoft, 03-25-2009, 12:11 PM | | No site yet, just some projects. Problem is that i have payed for a year and is just 4 months. No hosting no money back.
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| Posted by njoker555, 03-25-2009, 12:14 PM | | ah, that could be a problem then - I can't speak for them so I can't tell you when they'll be back up, but it may be a good idea to get a reseller account from another host and pay monthly if possible and see where everything leads to. WSD may be able to give you a partial refund once they get back on - I think the owner is a part of WHT but I am not a 100% particular, you could do a search and PM him and see if he responds.
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| Posted by SenseiSteve, 03-25-2009, 12:19 PM | | Their member name is webspacedepot. Good luck.
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| Posted by acsoft, 03-25-2009, 12:19 PM | | 1 week is a lot of time for a server ( my opinion ). I have allready a new hosting. When i payed for a full year i did not thought of that. I only hope they will be online to get my project back.
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| Posted by njoker555, 03-25-2009, 12:29 PM | | so obvious lol
1 week is a very long time, hell...1 day downtime is a huge percentage. good luck getting stuff back though. I know how tense it must be
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| Posted by StartYourServer, 03-27-2009, 10:48 PM | | I wonder what type of "internal company issues" they are having. They are definitely not a large enough company to have an office with tons of employees....
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| Posted by Classic Web Solution, 03-31-2009, 04:58 AM | | Same issue with me have a windows reseller a/c with webspacedepot and paid 3 years payment for it almost 400USD is my claim for refund but no reply
they really suck my company
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| Posted by EasycPanelXL, 03-31-2009, 07:20 AM | | How did you make the payment? PayPal? Credit Card?
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| Posted by Classic Web Solution, 03-31-2009, 08:27 AM | | Its transfer by "Western Union" to Dave C
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| Posted by Classic Web Solution, 04-06-2009, 11:21 AM | | Friends today i get reply from webspacedepot hopefully they refund my money back soon.
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