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WholsaleInternet

Posted by oonth, 04-16-2009, 11:28 AM
My box is not pulling up. I had a downtime yesterday. They said it was due to billing misunderstanding(I owed $13.50). After I paid it took them more than an hour to bring my box up so I was more than a little curious. Seems like few minutes ago my site quit pulling up again. This is my ip: 69.197.166.98 I'm enraged. We just had a marketing campaign rolled out. And my site is a class sniper for my uni. Been 10 minutes since support ticket. No update. Unimpressive.

Posted by next-hop, 04-16-2009, 12:20 PM
Microsoft Windows [Version 6.0.6001] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Windows\system32>ping 69.197.166.98 Pinging 69.197.166.98 with 32 bytes of data: Reply from 69.197.166.98: bytes=32 time=57ms TTL=48 Reply from 69.197.166.98: bytes=32 time=57ms TTL=48 Reply from 69.197.166.98: bytes=32 time=52ms TTL=48 Reply from 69.197.166.98: bytes=32 time=60ms TTL=48 Ping statistics for 69.197.166.98: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 52ms, Maximum = 60ms, Average = 56ms I can ping it fine as you can see

Posted by Robzeh, 04-16-2009, 12:36 PM
I'm unable to ping it from my location. Request times out Have you tried contacting wholesaleinternet?

Posted by WII-Aaron, 04-16-2009, 07:19 PM
We haven't had any network issues. Sometimes it takes 10 minutes to walk from the NOC to the DC floor and locate your system. It's a big place. Our billing policies can be found here. http://www.wholesaleinternet.com/billing.php Reading them should avoid any more misunderstandings.

Posted by SSHocker, 04-16-2009, 08:31 PM
Not an outage



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