Knowledgebase

Host adapter reset request. SCSI hang

Posted by Prestahost, 10-16-2012, 11:42 AM
Hello. I am encoutering errors "Host adapter reset request. SCSI hang" PLUS several minutes server downtime every time this happen. Tried newest driver with no success. In fact I am lost and would greatly appreciate any help. Kernel 2-6-32.5-amd64 Original driver: Adaptec aacraid driver 1.1-7[28000] New driver (no help): Adaptec aacraid driver 1.1-7[28700] Firmware (recent): Adaptec RAID 6405E Firmware Build 19076 2x300GB SAS disc in Raid1 (soft) Thanks in advance

Posted by bloodyman, 10-16-2012, 12:48 PM
I had the same issue, I discussed this with Adaptec support with no solution. On 10 of 11 production servers I changed my RAID cards to LSI Megaraid, and since 250 days I have 0 problems with SCSI hang messages. I think this is caused by bug in Adaptec firmware. Try to upgrade firmware in Adaptec card, I have still one server with Adaptec card and since 180 days from upgrade there were no hangs. I don't know if this solved my problem, but worth to try.

Posted by Prestahost, 10-16-2012, 01:16 PM
Thank you for the reply. I cannot find any more recent firmware than I already have. Adaptec RAID 6405E Firmware Build 19076 it seems that switching the card is the only one possibility ...

Posted by BestServerSupport, 10-17-2012, 08:15 AM
You may need to contact the controller supplier's technical support department OR else switching the card is the only possibility.



Was this answer helpful?

Add to Favourites Add to Favourites

Print this Article Print this Article

Also Read


Language:

Client Login

Email

Password

Remember Me

Search