| Posted by ramavps, 08-22-2006, 03:12 PM | | Hello Guys
i am going to replace an order at jaguarPC but i need any feedback about their reseller accouts
any feedback please
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| Posted by Shaw, 08-22-2006, 09:18 PM | | I am very interesting in its reseller plans too Someone (its living chat) told me I have to pay U$ 15.00 for restoring of each site if I need it (I make wrong delete for example), I am suprised with it, as I will pay just U$ 19.95 a month for a reseller plan... by the way, no one of my hosts cost me to retore my site if I make some mistake until now...
Some one know more about its backup systems? Or some thing I mis-undersatanded?
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| Posted by mripguru, 08-23-2006, 04:43 AM | | Actually, an administrative fee is quite common for restores these days as they are time-consuming to the host (and can be considered a service in itself which requires payment).
Just my $0.02.
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| Posted by domaincart, 08-23-2006, 04:50 AM | | We had tryed JaguarPC reseller hosting (we canceled our account). The server was slow. Our current provider provides free daily/weekly backup. But they don't.
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| Posted by Shaw, 08-23-2006, 08:43 AM | | Thank for your msg... Maybe you have reason, and I can pay if the price is a reasonale... but do you think U$ 15.00 to restore one account is a reasonable price? If I need to restore 100 accounts, I have to pay U$ 1500.00, compare with the normal U$ 19.95 monthly fee, is it too much? By the way, good host provide free daily, weekly and/or monthly backup and restore for free...
Some one know the downtime of their servers?
One thing very good but I don't understand, they are not a data center themselve, they just use (pay) the servers in others data center, how can they provide so many disk space and bandwidth, and ALLOW OVERSELL for JUST U$ 19,95??? and keep good performance of servers? as I know, who allow oversell setup small disk space and bandwidth than who don't allow it, as with oversell, you can setup much more sites than normal one with the same limit in disk space and bandwidth...
or I miss some thing?
Maybe some one of the company can help us to get a clear idea, their reseller plans are really very good for me...
Last edited by Shaw; 08-23-2006 at 08:46 AM.
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| Posted by ramavps, 08-23-2006, 03:56 PM | | Hello dhcart can you tell US what is your provider ?
thaks
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| Posted by Jag, 08-23-2006, 06:38 PM | | This is incorrect, we do in fact provide free daily backups on all shared, reseller, and vps accounts. Dedicated and colo clients can also subscribe to our backup services for a fee.
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| Posted by Rebel007, 08-23-2006, 06:49 PM | | I've been with JaguarPC since March of this year and even though they have had a couple of problems during that time (and I was affected by those problems) they were dealt with efficiently and professionally.
Over the last 6 years I have been with 4 other hosts, (touch wood) Jaguar have been by far the best I have ever used and I have no hesitation recommending them.
I can't say they never have any problems, because every host does, but I can say I am happy with the way every problem I have had has been dealt with and the only problem I have with them is I'm scared something will change because right now everything works the way its supposed to and I want it to stay like that.
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| Posted by Shaw, 08-23-2006, 08:17 PM | | you mean restoring of an account from you free daily backup is free too? I am really want to know more about your host, as I am looking a new host...
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| Posted by Shaw, 08-23-2006, 08:22 PM | | Hi Storm911,
Have you ordered your plan at jaguarPC? Could you share your experience about the servers with us?
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| Posted by Ayman M., 08-24-2006, 07:43 AM | | Hello
their reseller plans are pretty good for me too.
but i also need to know more about them .
Ayman M.
Last edited by Ayman M.; 08-24-2006 at 07:51 AM.
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| Posted by Jag, 08-24-2006, 09:44 AM | | No. I was just correcting that post's statements. We do provide full free daily backups, your data is safe with any of our plans. Those backups are there, and you can grab your daily for the day any time for free. If you want us to restore a file from days before though from our backups, which are primarily done in the event of data loss or server restores, we can retreive files for you but we will charge a small fee to do so.
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| Posted by mripguru, 08-24-2006, 01:44 PM | | Well, that depends on why you need to restore 100 accounts? Surely you can't have made a mistake on all of them that require a restore from backups. The only time such a large restore would need to be done is if the server itself got comprimised - at which point the host should restore backups for you at no charge.
I agree with your statement "By the way, good host provide free daily, weekly and/or monthly backup and restore for free..." only to a point. There are many hosts out there that are considered good (not just by the realm of WHT, but in the business world) that charge for restores. It's not only a recuperation of prices incurred for the restore (someone has to pay for the techs time) but some people even use it as a revenue stream (which I don't agree with per se).
Thanks.....
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| Posted by WebGuru72, 08-25-2006, 02:10 AM | | with most providers, they can restore for a flat fee of $50, regardless of how big the job is.... In a disaster or break, the restore is done for free.
Jag, does it state that on your site clearly about the fee?
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| Posted by ServersAndDomains, 08-25-2006, 10:28 AM | | Absolutely!
Out of the many providers I have used, they have charged restore backup fees of:
$60/account
$25/account
$0/account
$300/server
Most often, it is not up to the reseller unless you do the backups for your clients yourself. If you have a NOC do it for you, they want to get paid.
The objective of doing daily incremental backups and weekly full backups, is to restore the server, in case the hard drive fails. Most NOC's do not consider restoring a website that was accidentally deleted by the client, as the intended use of their server backups. They do it either as a courtesy, or because they want to get paid for it.
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| Posted by MysteryMan, 08-30-2006, 02:06 PM | | Very few problems, and always fixed quickly by very helpful tech support.
Good value!
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| Posted by astutiumRob, 09-03-2006, 04:47 PM | | No i don't think $15 is a reasonable price - it's way too cheap !
Anything that takes time prices money, you as the "end-user" can pay for it monthly by having a much higher fee which would allow the host to cover the prices associated, or on-spec as you need it,
If you have to restore 100 accounts you need to look at working in a different industry :p
"good host" woudl plan to still be in business, and price their services and products accordingly. it's *VERY* common for hosts at the cheap end of the market (and yes $19.95/m is *cheap*) to charge for restores, and it's not uncommon for that charge to be around $100
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| Posted by domaincart, 09-03-2006, 04:58 PM | | But I had not saw the backup space under the current disk usage line on WHM.
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| Posted by domaincart, 09-03-2006, 05:02 PM | | Hi. We have still a reseller account on Site5. Our new provider is Hostdime and we glad from them at this time.
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| Posted by Webberzone, 09-04-2006, 01:35 PM | | What are your experiences with Site5.
Why did you move?
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| Posted by foxmen, 09-04-2006, 03:45 PM | | Hi dhcart how much long time do you have with hostdime?
and hostdime its really 100% anonymous dns, etc?
Thanks
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| Posted by domaincart, 09-04-2006, 04:51 PM | | Because they stoped to sell reseller hosting. They only sell shared hosting at this time.
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| Posted by domaincart, 09-04-2006, 05:02 PM | | We are working with them for 1-2 months. I hope they don't getting bad. If you are thinking what buy a reseller hosting when they provide anonymous name servers (for example ns123.dizinc.com).
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| Posted by darkblack, 09-05-2006, 01:30 PM | | hi,
i signed up with jpc wooed by their low costs. but i was forced to move out and ask for my money back. the hosting suffered downtimes which ranged from an hour to one whole day. I waited for a week and couldnt take it any more and decided to quit
what i did next was to go back to bluewho and get another (2nd) account with them, happy ever since
thanks
ps.i can give u mails exchanged with support and down time stats of JPC while i was with them
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| Posted by Webberzone, 09-06-2006, 12:20 AM | | When did this happen?
You were on a Reseller plan?
What are your experiences with Blue Who?
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| Posted by darkblack, 09-06-2006, 04:26 AM | | i was on their bulk reseller -> partner plus plan. joined on the 23rd june and left in 20 days.
bluewho is excellent, but their costs are not as low as jaguar pc. i am with them for 3 years now and i can vouch for them. i now have 2 reseller accounts with them and no problems ever. replies to support requests takes 4-8 hours but why do u need them when they you have no problems atall
thanks
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| Posted by Webberzone, 09-06-2006, 08:05 AM | | Their costs sure are a bit steep
But, it's good to know someone actually vouches.
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| Posted by DefSolutions, 09-09-2006, 07:06 PM | | Actually I was on the same server - but they resolved the issue - they trashed the server that was causing the problem and moved everyone to a much more stable server. Since then I haven't had a downtime with the server. Downtimes are going to happen with every host no matter what - they aren't planned it does happen here and there. But in general I think Jaguar has done a great job. Their support is next to none. I would recommend Jaguar to other people who want to use it for Reseller.
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| Posted by AntiManic, 10-13-2006, 09:42 PM | | I, too, can highly recommend JaguarPC. I've been a reseller with them for 5 months now, and have only ever had a few minor problems. Support has always been very efficient and helpful!
Nic
www.NicMason.com
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| Posted by tommyd, 10-13-2006, 10:29 PM | | I have a VPS with them, been great. Support is quick as well.
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| Posted by Evolver, 10-14-2006, 12:08 AM | | I use them for their Managed Reseller and for Bulk Reseller. I did notice that the managed reseller domains are a bit faster loading then the bulk ones.
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| Posted by Gxds, 10-15-2006, 11:03 AM | | I just signed up yesterday for Managed Reseller. And everything went smoothly so far. But thats all I can say for now.
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| Posted by krazykermit, 10-22-2006, 03:35 AM | | while site5 may have dropped their reseller plans over the summer; they did NOT force you to leave. all resellers at that time were allowed to stay with their existing packages (and upgrade them if needed).. there was no need for you to leave them just because they quit taking on new resellers.
and, site5 WILL be bringing back (revamped) reseller plans.. it's just a question of when (check their forums, etc...).
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| Posted by domaincart, 01-06-2007, 07:58 AM | | Then they had stoped to sell reseller hosting. They started to sell again(but they had not gave a guarantee for this before). Also they are thinking small. They don't provide VPS or dedicated server. Our business are growing and we decided to no continue to work with them. Also they have more problems besides this.
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| Posted by maxweb, 01-17-2007, 10:37 PM | | problem with jaguar is that they limit everybody (except dedicated) to a ridiculous 5% resource usage... if you "hog" more than 1/30th of the server, you are out. And the servers are not powerful... the "semi dedicated" provides 4GB RAM... for the ENTIRE server, and they say it's only 30 people in it. Even if you believe that (I don't) that means you cannot use more than 133K RAM before you are banned. And you pay $30 for an account with a max limit of 133k RAM? Not me.
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| Posted by Jag, 01-18-2007, 12:20 AM | | eh huh? It would be nice if people had to back up their statements with little things known as facts before blasting lies about. Theres no max limit on a semi-dedicated, no ram throttling devices in place, and 30 is a high limit, most have even less. You should add a disclaimer to your comment about it being pure heresay and based solely on your opinion rather than fact.
Im ashamed I even bothered to waste time on your reply.
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| Posted by Joel Theodore, 01-31-2007, 07:55 AM | | Would you like feedback on Jaguar PC ?
Greg L. The poster above has spent today removing any posts requesting contact from them regarding them stealing money from my credit card.
http://www.webhostingtalk.com/showthread.php?t=580912
If I was to have my time again I would not deal nor recommend JaguarPC to anybody.
They claim they have fantastic support, funny in 2 days they don't reply to one of my emails.
Regards,
Joel
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| Posted by DefSolutions, 01-31-2007, 09:04 AM | | I have never had this problem with JaguarPC - they have always been rock solid for me. Sure we had a hiccup once with one of the servers that I was on, but after a while that has been resolved.
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