| Posted by Alicia, 12-03-2006, 03:00 PM | | Hi guys,
I heard a lot bad things about jaguarpc reseller plans... their plans look affordable to me but i really wish to make sure whether their servers are stable and the support is reliable... most of the time, their live chat is not available,.
wat do u guys think ? shall I go for it or any other better options for me ? i dun wan to spend more than $20/month
please advise
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| Posted by Swelly, 12-03-2006, 03:04 PM | | Have you read the reviews here on WHT or on other review sites? If so, then you know people's experiences with them. I would say if they provide a money back guarantee then you should have no problem.
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| Posted by servant, 12-03-2006, 03:21 PM | | They might be better now but I would give it time. I have been on jag's reseller plan for about a year and a half and it has been a nightmare. There were times that my sites went down every day. Every single day!
I have had my sites show 500 errors and i was never given reasons why permission to my sites were given to other people.
I really could go on and on.
On the positive side, when you ask for assistance with a script their tech support is quite helpful. I have had problems getting cron jobs to work or configuring a script correctly and tech support fixed the permissions or modded the script for me.
However almost every time i put in a ticket (you get no phone support) I just expect to get a completely worthless reply the first time they respond. I stopped getting angry about it and just came to expect it. I think they have someone in middle school answer the support tickets and then have someone who has actually worked on a server answer any follow up questions.
Another good thing was I never had any of those cpu throttle backs that I have heard dreamhost and the other big guys have. Though my servers were so increadibly slow that it would sometimes take over 90 seconds for the front page of a WP blog to load.
Hope that helps.
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| Posted by Jedito, 12-03-2006, 04:04 PM | | I'm sorry, but I don't get it, although I barely hear anything bad about them, if I were you, why would I still consider a company of whom I hear a lot of bad things?
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| Posted by camnetwork, 12-13-2006, 09:24 AM | | Yep, Jedito have good point...
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| Posted by Jag, 12-13-2006, 10:22 AM | | Without knowing for sure who you are I can't really check to see what this was about but I can say this isnt normal. We couldnt stay in business and continue to grow as we do if this were the case. Our growth is 99% driven by word of mouth. That being said, if you have the time to send me something in pm so I can find out more on this I would appreciate it. If not, thanks anyway and I understand. I would like to know though for my own sake to be particular nobody else is going through this.
Occasional server reboots or updates when required I can understand, but you having daily downtime is really a new one on me. We are quick to replace bad servers and/or split problematic sites from our servers. Anyhow if you would be so kind I would appreciate any more light you can shed on this.
thanks
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| Posted by servant, 12-13-2006, 10:47 AM | | One word: Zeus
http://www.google.com/search?sourcei...=jaguarpc+zeus
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| Posted by Jag, 12-13-2006, 11:43 AM | | ah ok gotcha. Ya that machine got taken out back and shot.
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