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JustEdge TEB2 Issues
Posted by Dougy, 04-05-2009, 02:39 PM |
Hello WHT,
We are experiencing an issue with one of our UPS units in our TEB2 datacenter at this time. The UPS units having issues are now on bypass, so all futher power blips should be avoided. A technician is currently en route to the datacenter to repair the unit to prevent this from happening again.
We are in the process of bringing servers back online, if your server is not up in the next 15 minutes or so, please email support@justedge.net or use our reboot pager located here.
Not all clients are affected by this - only about 80 servers.
I will keep this thread updated as I can, thank you for your cooperation.
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Posted by dzone, 04-05-2009, 02:53 PM |
The power has been restored and most servers are up. We're going through all servers reported as down in our monitoring system and checking if they powered on correctly.
If you are blocking our monitoring servers and your server is still online please submit an emergency request. We will be checking each server with console to make sure it's at login prompt.
Regards,
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