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Crissic Down

Posted by rystiono, 12-20-2008, 01:56 AM
Crissic Down I had a reseller on crissic, LLC Since 10 hours ago, it down and the support isn't reply my tickets. I have thousand clients that angry with me. I try to call 1-877-677-8889, that belong to Crissic office, but no one answer. I need help to contact the support, is there a Skylar's friends here? Please contact him about that.

Posted by MikeDVB, 12-20-2008, 01:58 AM
Crissic.com is loading for me well, so it would be likely that you are on a secondary server which is good. I hope after you are submitting your support tickets that you are waiting for a response, in most ticket systems when you update a ticket it goes back down to the bottom of the queue. __________________█ Michael Denney - MDDHosting, LLC - Professional Hosting Solutions█ Shared, Reseller, Semi-Dedicated, VPS, and Dedicated █ http://www.mddhosting.com/

Posted by Patrick, 12-20-2008, 02:02 AM
CrissicSolutions is finished and it's only a matter of time until their website no longer works. First it was a VPS node, then a reseller server... it's all going down the drain while Skylar (CrissicKid) sits on the sidelines and watches without a care in the world. Take a look at this:http://www.webhostingtalk.com/showthread.php?t=743350 Good luck, really, because you're probably going to need it...

Posted by rystiono, 12-20-2008, 02:08 AM
@MikeDVB: Can you PM me what is your server IP on Crissic? I think we are not in same server. @Pat H: I plan to moving all my account to LaneHost.com 2 days ago. I just think like that since his reply for my VPS is takes a long time.

Posted by @Matt, 12-20-2008, 02:12 AM
Quote: Originally Posted by rystiono I had a reseller on crissic, LLC Since 10 hours ago, it down and the support isn't reply my tickets. I have thousand clients that angry with me. I try to call 1-877-677-8889, that belong to Crissic office, but no one answer. I need help to contact the support, is there a Skylar's friends here? Please contact him about that. Its a very unfortunate situation for all Crissic clients and hopefully Skylar addresses these issues! __________________HostPenguin - Separate Yourself ● A Christian Owned and Operated Hosting Provider!● Shared, Reseller, Virtual Private Server Hosting and Website Integrationshttp://www.HostPenguin.net - http://Integration.HostPenguin.net - Sales@HostPenguin.net

Posted by Orien, 12-20-2008, 02:13 AM
Quote: Originally Posted by rystiono @MikeDVB: Can you PM me what is your server IP on Crissic? I think we are not in same server. @Pat H: I plan to moving all my account to LaneHost.com 2 days ago. I just think like that since his reply for my VPS is takes a long time. I believe Mike is not a customer of Crissic, but is merely commenting on their main site loading. Please let us know how it goes. This appears to be a quickly sinking ship. __________________ Orien Wu @ VectorLevel -- Host unlimited websites on a blazing fast platform!

Posted by rystiono, 12-20-2008, 02:22 AM
Is there any member of this forum that belongs to crissic's client? What about your server? My reseller account is hosted in 69.162.73.24 , vanadium.nodes2go.com Do you got this up? I ping it from my VPS and this get down.

Posted by MikeDVB, 12-20-2008, 02:24 AM
Quote: Originally Posted by rystiono @MikeDVB: Can you PM me what is your server IP on Crissic? I think we are not in same server. I've not gotten anything hosted with Crissic. Quote: Originally Posted by Orien I believe Mike is not a customer of Crissic, but is merely commenting on their main site loading. Orien is right Quote: Originally Posted by Orien Please let us know how it goes. This appears to be a quickly sinking ship. Do keep us updated. __________________█ Michael Denney - MDDHosting, LLC - Professional Hosting Solutions█ Shared, Reseller, Semi-Dedicated, VPS, and Dedicated █ http://www.mddhosting.com/

Posted by rystiono, 12-20-2008, 02:47 AM
traceroute to 69.162.73.24 (69.162.73.24), 30 hops max, 40 byte packets 1 henry.umbrahosting.com (208.43.101.195) 0.060 ms 0.019 ms 0.015 ms 2 po101.cer02.wdc01.washingtondc-datacenter.com (208.43.118.137) 0.766 ms 0.753 ms 0.730 ms 3 border2.tge7-3.tkt270641.wdc008.pnap.net (66.151.100.69) 17.433 ms 17.416 ms 17.396 ms 4 core1.te5-2-bbnet2.wdc002.pnap.net (216.52.127.71) 1.623 ms 1.850 ms 1.831 ms 5 GigabitEthernet1-1.GW4.IAD8.ALTER.NET (157.130.230.181) 1.811 ms 2.031 ms 2.258 ms 6 0.so-1-1-0.XL3.IAD8.ALTER.NET (152.63.41.30) 2.473 ms 2.205 ms 1.931 ms 7 0.ge-3-2-0.BR2.IAD8.ALTER.NET (152.63.41.49) 1.913 ms 0.ge-6-0-0.BR2.IAD8.ALTER.NET (152.63.41.149) 1.455 ms 0.ge-6-1-0.BR2.IAD8.ALTER.NET (152.63.41.153) 1.462 ms 8 204.255.169.202 (204.255.169.202) 1.462 ms 1.213 ms 1.543 ms 9 WBS-CONNECT.GigabitEthernet1-0-6.asr1.DAL1.gblx.net (208.48.239.146) 36.488 ms 36.455 ms 36.684 ms 10 18-207-63-74.reverse.lstn.net (74.63.207.18) 36.914 ms 37.136 ms 36.864 ms 11 * * * 12 * * * 13 * * * That's the traceroute from my VPS on UmbraHosting. It seems that whole server is down, not only DNS problem. Any possibility that he doesn't pay the server then the DC shut it down? If yes, how we can got our data back? Last edited by rystiono : 12-20-2008 at 01:48 AM. Reason: Wrong spell

Posted by MikeDVB, 12-20-2008, 02:58 AM
Quote: Originally Posted by rystiono Any possibility that he doesn't pay the server then the DC shut it down? If yes, how we can got our data back? It certainly is a possibility, anything is possible really. It the DC shut the server down I don't know if you'd have much luck getting your data, but the sooner you asked the more likely you would be to get a favorable response. __________________█ Michael Denney - MDDHosting, LLC - Professional Hosting Solutions█ Shared, Reseller, Semi-Dedicated, VPS, and Dedicated █ http://www.mddhosting.com/

Posted by rickb12, 12-20-2008, 02:58 AM
Quote: Originally Posted by rystiono Any possibility that he doesn't pay the server then the DC shut it down? If yes, how we can got our data back? That does appear to be the case. It does look like Crissic ran into some sort of trouble and their data center pulled the plug on the server. Until Crissic gets this resolved, there isn't anything that you can do. __________________:: ReadyWire Multimedia Solutions - Now offering Master WHMReseller



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