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Email Download problem on Client Machines

Posted by ferhanz, 08-18-2005, 01:32 AM
I have a reseller hosting plan and from the last few days almost all of my clients are getting this error "There was a problem logging onto your mail server. Your Password was rejected. Account: 'mail.hrdn.net', Server: 'mail.hrdn.net', Protocol: POP3, Server Response: '-ERR Mailbox is locked by process 26047. Another mail client is using this mailbox. Please try again in a few minutes.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92" i am unable to understand where does the problem stands...on hosting provider side, on my ISP side plz help me out

Posted by (Stephen), 08-18-2005, 01:35 AM
This would seem to indicate that there is another application with thatmailbox open: '-ERR Mailbox is locked by process 26047. Another mail client is using this mailbox. Please try again in a few minutes.' Or possibly there is a server process running creating a file-lock that is making it say that, it might be something as simple as a server reboot to fix, or it could be more complex. I would send a ticket to your host and ask them to look into this, as they are the ones that will need to reboot/check the server and the processes running.

Posted by hostingoption, 08-18-2005, 02:21 AM
You go to your host and genrate a ticket, might be a server lock file error, server reboot may be solve this error



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