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| Posted by Ucannothost.com, 07-05-2005, 01:03 PM | | To anybody considering using the products/services of ICANAHOST.com here's my advice.......
NO NO NO NO NO NO NO NO NO NO NO
Under no circumstances should you EVER contemplate giving them your hard earned money...
To discuss every problem I have had with these people would take up most of today...so in a nutshell..
THEY GAVE ME A SERVER WITH 75% DOWNTIME (NOT 99% "UP"TIME AS PROMISED) When I challenged them about this they promised to sort the problem but it took over 5 days.
THEY PROMISED NEW SPACE ON A NEW SERVER ... this too has had a trendendous amount of downtime...a bit like themselves as it takes OVER 4 DAYS TO GET A RESPONSE FROM THEM AND EVEN THEN IT IS NOT HELPFUL.
THEIR HELPLINE IS "NEVER" ON.... I'VE TRIED AT VARIOUS POINTS IN THE DAY/EVE ON VARIOUS DAYS AND IT'S NEVER ACTIVE... EMAILS TAKE FOREVER TO RESPOND TO.
I HAVE SENT A TOTAL OF 12 COMPLAINTS TO THEM...AND EVEN NOW 5 MONTHS AFTER PURCHASING THIS BAG OF CRAP FROM THEM THEY STILL HAVEN'T GIVEN ME A REPLIABLE SERVER WITH THE 99% UPTIME AS PROMISED AND THEY STILL QUOTE "24/7" CUSTOMER SERVICE ON THEIR SITE...HOW CAN THIS BE TRUE IF IT TAKES 4 OR 5 DAYS TO GET BACK TO A CUSTOMER AND LIVEHELP ISN'T ONLINE...........
I WAS DUBIOUS THAT SUCH A GOOD PACKAGE COULD BE AVAILABLE FOR UNDER 20 DOLLARS. AND I WAS RIGHT... I HAVENT GOTTEN EVEN TWO DOLLARS WORTH FROM THESE INTERNET NEWBIES..
BELIEVE ME...I'VE BEEN 5 MONTHS OF HELL WITH THESE PEOPLE..... DO WHAT I DID AND TAKE YOUR BUSINESS ELSEWHERE.... I SPENT 4 TIMES THE AMOUNT I PAID AT ICANAHOST WITH A NEW COMPANY BUT NOT ONCE IN 5 MONTHS HAVE THE NEW HOSTS "HOSTING-UNLIMITED.NET" EVER LET ME DOWN....THEY'RE AROUND WHEN I NEED THEM (WHICH HAS ONLY BEEN ONCE) AND THE SERVER IS 100% UP!!!
ICANAHOST SOUNDS LIKE YOU'RE SAYING "I CANNOT HOST"... Y'KNOW WHAT..... YOU GUYS CHOSE SUCH AN APT BUSINESS NAME.
AGAIN..THIS IS JUST A SNIPPET OF WHAT I'VE BEEN THRU... IM NOT GOING TO GO INTO 5 MONTHS OF MY NIGHTMARE ON HERE!
BY THE WAY: THEY DELETED MY ORIGINAL FILES AND CHANGED MY PASSWORD TO 123ABC!! I NOW ONLY USE THEIR WEBSPACE TO BACK UP MY FILES OFF THE PC BECAUSE AS I SAY, I WENT TO A RELIABLE FIRM...HOWEVER....BECAUSE ICANAHOST ARE SO USELESS IVE BEEN UNABLE TO LOG INTO MY ACCOUNT TO UP/DOWNLOAD FILES ... SO MY BACKUP'S ARE POINTLESS REALLY!
STAY AWAY FROM ICANAHOST IS MY OPINION!
THANKS ICANNOTHOST FOR THE ATTROCIOUS CUSTOMER SERVICE, ABYSMAL SERVER, AND MASSIVE DOWNTIME.... IF EVER I WANT TO WASTE MY TIME AND MONEY AWAY AGAIN IN THE FUTURE...YOU'LL BE THE FIRST PEOPLE I COME TO.......... RIGHT...WHICH OTHER FORUM CAN I WARN PEOPLE ON NEXT....
MR P***ED OFF
Last edited by Ucannothost.com; 07-05-2005 at 01:08 PM.
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