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Webreseller cancellation policy
| Posted by bobchmara, 12-18-2004, 04:13 PM | | On 10/28/04, in thread 336063 titled "Webreseller.net just screwed up my day .... again!", webseller stated "our 30 day notice policy is being eliminated effective 12/01/2004 and all notices in the future will be instant..."
Today is 12/18/04, and both Webreseller's SLA and cancellation web page state that the 30 day notice is required.
SLA: www.webreseller.net/sla.htm
Cancellation form: www.webreseller.net/cancel.htm
So, webseller, has it changed? Or not?
Bob Chmara
Very dissatisfied webreseller.net customer.
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| Posted by Lebanon, 12-18-2004, 06:27 PM | | have you emailed them to ask them instead of asking forum users ? Who probably will wonder like your doing now !
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| Posted by bobchmara, 12-18-2004, 08:41 PM | | Look up rhetorical.
To answer your question, no I didn't ask them. I cancelled the account and stated that I would like the cancellation to be immediate, per the comment made by webseller.
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| Posted by AussieHosts, 12-19-2004, 01:44 AM | | It doesn't really matter in the end. If they overcharge you, you wont get your money back anyway.
Join the club. There's quite a few of us around. We've used many US providers, and fortunately nobody else has ever proved to be so problematic and dishonest.
Gary
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