| Posted by Beysimali, 12-08-2004, 03:46 PM | | Hi,
I want to cansel my account on Gazzin (gazzin.com).
So I sent request to close my account. For sequrity reasons they request all my info, like address, account name e t.c A sent all required infos but no answer. I sent new ticket to ask them whats happening. The answer was Account closed are queued and takes up to 7-14 business days. Please await for a response.
But I dont saw any info on their TOS that the closing an account requires 7-14 days.
My account ends on December 14, I dont want to pay for next month.. Because my credit card is saved on their billing software (modernbill) and mayments are made automaticaly.
So , what can I do
sorry for my bad english
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| Posted by foxmen, 12-08-2004, 04:11 PM | | Hi beysimali
In singUP to gazzin for 30days trial ( October 2004 )
and 20 days after i cancel my account without any problems !!!!
and gazzin don`t make any charge with me
I leave gazzin for server problems ...... bad Uptime...
See You....
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| Posted by johnsimpson, 12-08-2004, 05:54 PM | | Not that this helps in your current situation, but for your next host I suggest you use PayPal for payments. If you ever have trouble with the host, just cancel the PayPal subscription and you won't have money taken out of your account you don't want. Also, you are not handing your credit card number out to as many places.
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| Posted by tattoovampire, 12-09-2004, 02:43 AM | | That's what I do. If a host doesn't accept Paypal I won't even look at their hosting packages.
FWIW, I had an account on Gazzin for a few weeks. I dumped them due to constant server downtimes. They verified my info and closed my account within 24 hours.
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| Posted by Profuse-Will, 12-09-2004, 03:27 AM | | beysimali,
Our sales rep indicated you wont be charged we already have your account on queued for termination. There was no need to make a post regarding this matter as we already have it under control.
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| Posted by tattoovampire, 12-09-2004, 11:33 AM | | Yeah, you sure do.
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| Posted by Profuse-Will, 12-09-2004, 02:47 PM | | We never purposely charge an account that wish to cancel. This is not right and we dont believe in generating such revenue within these means. The recurring transaction are usually stopped at the request of a cancellation. IF you were charged simply an direct email to our billing and a refund will be made back to the card or via paypal or check depending on what the individual perfers.
Sorry for any confusion beysimali but we respect your decision and will not challenge it by charging your card.
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| Posted by zyk0, 12-16-2004, 07:08 PM | | I just looked at Gazzin.com and thought it would be nice to setup an account, but when I got to the billing section, there was no option to use PayPal. Kinda drives clients away like myself.
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| Posted by ldcdc, 12-16-2004, 11:34 PM | | Maybe they don't like Paypal. Many people & businesses have a reason not to like it. It's not like they absolutely have to accept it. It's their business decision and that's it.
Send them an email and ask for Paypal. Maybe they simply don't put it on their site, who knows?
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| Posted by joshuayip, 12-16-2004, 11:51 PM | | Is paypal charge back success higher than credit card charge back success ? Just curious to know why not paypal
Joshua
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