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Domaines not accessible with "WWW"
| Posted by anastasia0181, 03-19-2010, 05:51 AM | | Hi,
I recently transfered my server,However I can acess accounts with http://domaine.tld but not with "www" http://www.domaine.tld.
Please help solve this issue.
Thank you.
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| Posted by 040Hosting, 03-19-2010, 05:54 AM | | You will need to add a CNAME record for www to your DNS entry; so you should start looking there.
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| Posted by jweeb, 03-19-2010, 06:06 AM | | you need to set a cname for www.
i.e.
cName --> domain.com.
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| Posted by madaboutlinux, 03-19-2010, 06:22 AM | | Have you allowed enough time for the propagation? If you have migrated the account from a cPanel to cPanel server, the CNAME entry is included automatically.
BTW, what error you receive on accessing the domain using www?
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| Posted by anastasia0181, 03-19-2010, 06:32 AM | | Hi,
The server was transfered a week ago.
-----------------------------------------------------------------
Here is the error i get :
www.xxxx.com is an alias for xxxx.com.
Nameserver trace for xxxx.com:
* Looking for who is responsible for root zone and followed c.root-servers.net.
* Looking for who is responsible for com and followed a.gtld-servers.net.
* Looking for who is responsible for xxxx.com and followed ns2.myserver.com.
Nameservers for xxxx.com:
* ns1.myserver.com
* ns2.myserver.com
-----------------------------------------------------------------
I do have a cname for www
-----------------------------------------------------------------
See it works fine then in 5 min it gives dns error.
Thank you.
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| Posted by madaboutlinux, 03-19-2010, 07:16 AM | | Could you forward the domain name here so people can check the DNS report and see where the problem is?
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| Posted by jadursupport, 03-20-2010, 08:39 PM | | You can also have a look on you both DNS server ns1 and ns2 if they have the same CName record and also check with your ISP if they have cache issue.
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