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how painful is it?

Posted by inteltechs, 11-02-2003, 07:08 PM
how painful is it to move a server with 16 reseller accounts to another datacenter?

Posted by stevenblazer, 11-02-2003, 07:16 PM
Pretty painful if they all have ips..... i personaly would not even try it. There could be millions of problems.

Posted by xyzulu, 11-02-2003, 07:23 PM
WHM/Cpanel will allow you to move all of them over whithout a hastle. However the ip's would cause the most grief. 16 is not a lot and with a bit of customer support you cna do the job without too many problems.

Posted by inteltechs, 11-02-2003, 07:26 PM
well, the total accounts is 256. I know it is a lot of work cuz I have done moving a server with 200 accounts but no reseller accounts.

Posted by xyzulu, 11-02-2003, 07:29 PM
The only difference between reseller accounts and non-reseller accounts will be the IP's.

Posted by xyzulu, 11-02-2003, 07:30 PM
but i'm sure you already know that. All the best on the move or info regarding

Posted by Esr Tek, 11-02-2003, 07:38 PM
It's not that hard as long as you have time to plan and inform your clients of IP changes ahead of time. We moved nothing but reseller accounts (about 25) in 1 day and had 0 downtime and tthe sites propagated to new IP's the same day. *although afterwards, I was told I did it a bit wrong, I followed the advice given to me, but it worked fine for us.* I will see if I still have the text file w insructions I used and give it to you for your review.

Posted by Esr Tek, 11-02-2003, 07:40 PM
Ok found it (pretty fastly too)... Like I said it may not be perfect, but it worked just fine on my end. I'll send to you privately.

Posted by inteltechs, 11-02-2003, 07:51 PM
cool, thanks. I decided to move one by one. It takes time and money but I believe it will be the best.

Posted by trustedurl.com, 11-02-2003, 08:20 PM
Not that bad... just plan it carefully and you should be fine. We did it for 10 resellers and there was 0 downtime.

Posted by ozzie123, 11-03-2003, 01:05 AM
Ask someone to do it for you. I'm pretty sure that there's someone will do it professionally for you in WHT, if you can't do it yourself.

Posted by inteltechs, 11-03-2003, 02:19 AM
Thanks but no thanks. I can handle it fine. Kevin

Posted by Jim_UK, 11-03-2003, 02:58 AM
I've just done a similar thing here with a similar number of reseller accounts. Here's how it was done with zero downtime and minimul inconvenience: 1. Put out an announcement at least 2 weeks prior to the move to make sure everyone is aware of what is happening. 2. Create a ticket in your ticket desk for each reseller account with their domain, username, IP addresses assigned, nameservers and SSL certificates installed. Also make sure it's an off network email address. Ask the user to confirm that all is correct and add any additional details if required. This allows you one central place for all info without needing to check on the server, your billing syetem, etc, etc. 3. Each reseller was done separately here. Before each one, new IP's on the new machine were assigned and a new welcome email sent so they could swap over the nameserver IP's during the copy. When they have done this, ask them to tell you or ideally check it yourself - there's nothing worse than turning a server offline then having a whole bunch of sites drop offline a few hours later because the dns zones were in use. 4. Do the copy across via WHM's root>root copier of all their accounts. 5. When done, login to the old server and remove each domain from /etc/localdomains and edit the dns zone of each so that it points to the new IP's assigned to their accounts on the new server. This is the bit that can take ages (unless you write a script where you just enter the reseller username, new IP's and the rest is done for you ). HTH

Posted by CrazyTech, 11-03-2003, 07:57 AM
Good idea. Wish you luck with the move bud. It really shouldn't be too bad at all. Just a little time consuming.

Posted by NexDog, 11-03-2003, 08:39 AM
Absolutely not painful at all. We moved 8 complete servers (the data, not the hardware) from Rackspace to NAC in January and there were very few glitches. But then again, we didn't use any useless cpanel utilities but Plesk's backup and restore utilities with IP maps. The util tarred up the whole server and then we could migrate it over and unpack it with the new IP map that I made for each server. Eight servers, full class C IPs, no downtime, absolute piece of pi......e.



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