| Posted by protocols, 08-24-2008, 03:52 AM | |
since yesterday. Their site is running since today in the early morning, but my vps is still down:
traceroute 217.172.56.1xx
traceroute to 217.172.56.1xx (217.172.56.1xx), 30 hops max, 40 byte packets
1 192.168.2.1 (192.168.2.1) 0.980 ms 1.171 ms 1.409 ms
2 * * *
3 217.0.78.6 (217.0.78.6) 55.093 ms 58.322 ms 61.305 ms
4 f-ea5.F.DE.net.DTAG.DE (62.154.16.165) 81.778 ms 82.016 ms 82.254 ms
5 62.156.138.94 (62.156.138.94) 78.749 ms 81.232 ms 84.183 ms
6 ffm-b7-link.telia.net (80.91.250.87) 133.158 ms 51.957 ms 52.924 ms
7 gw-telia.heisenberg.router.frankfurt.de.velia.net (213.248.79.30) 60.637 ms 60.872 ms 61.610 ms
8 tnggbt.celsius.router.frankfurt.de.velia.net (85.195.113.2) 64.095 ms 66.839 ms 70.072 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
anybody experiencing the same?
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| Posted by dnUser, 08-24-2008, 12:48 PM | |
Mine was down from 2:08pm to 3:58pm (Eastern time, US) yesterday. Back up since then.
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| Posted by 13407, 08-24-2008, 09:25 PM | |
My vps down up to 2 days
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| Posted by Spirit, 08-25-2008, 06:35 AM | |
It's down third day already. And no response from Maurice. But I got billing invoice. Should I pay it?
Damn annoying!
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| Posted by Spacedust, 08-25-2008, 07:38 AM | |
Got the same ! It makes me sick !
No there is no way to change your IP address in HyperVM.
Other subnets works....
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| Posted by iHubNet-Matt, 08-25-2008, 09:22 AM | |
Have you tried to contact them via phone or fax? What about their tech support? Have you send a ticket regarding this?
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| Posted by Spirit, 08-25-2008, 10:48 AM | |
From once so great service and supporters they became pretty lausy when in come to this. Lately each ticket need 3 days or so to get any response.
My last ticked from yesterday still waiting reply.
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| Posted by protocols, 08-25-2008, 11:44 AM | |
they don't have any telephone number on their websites..
still down btw.
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| Posted by xtrac568, 08-25-2008, 11:48 AM | |
which is the reason i left them recently, support response taking days, frequent downtimes.
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| Posted by iHubNet-Matt, 08-25-2008, 11:57 AM | |
Search their who is info for their phone number.
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| Posted by protocols, 08-26-2008, 02:43 AM | |
still down
btw. it seems like somebody is just hanging up when I try to call the number
Last edited by protocols; 08-26-2008 at 02:48 AM.
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| Posted by Echelon, 08-26-2008, 04:49 AM | |
The whole "you get what you pay for" ideal comes to mind. Just remember to always keep backups just in case.
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| Posted by Spacedust, 08-26-2008, 05:33 AM | |
The've blocked the IP address change option in HyperVM, so there is no way to fix it from client side. You can't even buy additional IP's.
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| Posted by Spacedust, 08-26-2008, 09:13 AM | |
Works. The've changed DC. We've got a new IP's
Set new DNS in /etc/resolv.conf on your VPS.
The old one isn't working.
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| Posted by Spirit, 08-26-2008, 09:14 AM | |
Wov, after few days of ignorance, those amateurs finally answered me with:
They took us down without warning, left us 4 days or more without any response and now they expect from me to pay bill for next month?
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| Posted by protocols, 08-26-2008, 10:20 AM | |
yupp same here, they should have changed the IPs after a day already as they realized they will never get them back anymore..
it is already the second IP-change in half a year btw.
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| Posted by Spirit, 08-26-2008, 01:34 PM | |
And now... another annoying 3 days of waiting that someone open support ticket with new rdns settings request?
(because their hyperVM console, as usually don't work properly)
What a shame what those vps4less slackers made from once, not that far ago, so decent company...
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| Posted by Ultralite, 08-26-2008, 02:05 PM | |
Mine went down to.
It's back up now, but when you send them a support ticket they mail you 2-3 days later.
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| Posted by Spacedust, 08-26-2008, 06:30 PM | |
The DNS server isn't working:
cat /etc/resolv.conf
nameserver 193.28.153.254
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| Posted by Sakray, 08-26-2008, 10:35 PM | |
Hmm, is anyone else getting a no_socket_connect_to_server [] error in hypervm and their vps is down? Because mine went back up this morning and went down again this afternoon.
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| Posted by Spirit, 08-26-2008, 10:55 PM | |
Honestly, I don't know, but when I trying to delete old reverse DNS in console to make new, I got machine_doesnt_exist_in_db [193.28....] error and I can't do anything.
Also as I predicted, rdns setup request ticket from yesterday when we got new IPs still unanswered, which means another lost day. And not even one word about being sorry or something...
Last edited by Spirit; 08-26-2008 at 10:56 PM.
Reason: typos
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| Posted by protocols, 08-27-2008, 04:07 AM | |
Spacedust: dns-resolvers never work that great on rented stuff - use your own
testnick: why do you need a rdns for things to work again?
do it my way: backup -> search another one
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| Posted by Spirit, 08-27-2008, 08:46 AM | |
Hmm.. your question don't have much sense - it's like public question why I need vps at all, what's my usage, etc... don't you think?
There's most likely some reason why I pay for it, a? Should we make discussion from this in "Outages and Updates" board section?
But this isn't matter of discussion anyway, so kinda senseless to go further...
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| Posted by protocols, 08-27-2008, 09:52 AM | |
testnick: this was not a question about what you are running on your server - honestly I don't even care.
this was a question about why you don't just be happy that your server is back online, make a backup and go to a new vps-provider as obviously you are NOT getting what you are paying for..
so who/what is senseless?
but yes you are right, this was not about the outage it self, but just a personal question, I don't see any reason why I should not be able to do so on a public discussion board.
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| Posted by Spirit, 08-27-2008, 04:10 PM | |
I don't represent any compani company, but private service usage.
If you have any private related question about my usage, neeeds, etc.. feel free to use PM option and I try to answer you..
And about VPS2LESS.. as usually in those days still slacking without opening rdns support ticket from 2 days ago..
(will seriously reconsider to move from here asap)
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| Posted by Spacedust, 09-04-2008, 04:12 PM | |
Now I got huge packet loss, these guys would never learn:
Trasa śledzenia do 93.186.171.72 przewyższa maksymalną liczbę przeskoków 30
1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 16 ms 19 ms 172.22.113.1
3 8 ms 15 ms 5 ms XXXX.internetdsl.tpnet.pl [83.13.X.X]
4 36 ms 17 ms 46 ms poz-ru1.idsl.tpnet.pl [213.25.2.38]
5 35 ms 13 ms 45 ms z.poz-ru1.do.poz-r2.tpnet.pl [213.25.5.221]
6 42 ms 47 ms 18 ms css5-GE4-0-0-1649.man.poznan.pl [212.126.29.28]
7 9 ms 58 ms 45 ms telekomunikacja-ic-127516-war-b4.c.telia.net [21
3.248.89.85]
8 70 ms 107 ms 69 ms ffm-bb2-link.telia.net [80.91.250.199]
9 70 ms 83 ms 44 ms vix.vie4.at.above.net [193.203.0.19]
10 75 ms 74 ms 36 ms po-30.mpr1.fra1.de.above.net [64.125.23.173]
11 77 ms 71 ms 38 ms ge-9-7.er2b.fra1.de.above.net [64.125.23.210]
12 72 ms 74 ms 71 ms inline.star-hosting.whp26.ffm.corerouter.de [93.
127.128.4]
13 * * 85 ms 93.186.170.9
14 61 ms 91 ms * 93.186.XX.XX
15 * 84 ms * 93.186.XX.XX
16 * * 81 ms 93.186.XX.XX
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| Posted by Spirit, 09-04-2008, 04:44 PM | |
unbelievable, after few days of downtime and new IPs (again) vps4less again with issues. Definitely the worst vps service I have.
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