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help - I need a new re-seller fast
Posted by CROMAG, 05-27-2002, 11:58 AM | I am miserable with my re-seller right now. Their has been about 3 hours of downtime per day on average the past two weeks. I've already lost a customer and countless other future sales due to my site being down.
I need a new re-seller FAST that has comparable features to my existing reseller, but without downtime.
This is what I am currently getting:
Disk Space 1GB
Data Transfer 14GB
Domains Unlimited
Monthly Fee $35
WebHostManager Control panel (for me to create, modify & delete accounts)
CPanel 4
Host UNLIMITED Domains
* Personalized Nameservers
* 99% Uptime Guarantee (this is what they promised, but have not delivered)
* Access to WebHostManager
* CPanel Control Panel (for each account set-up)
* High-Speed Servers (again - Ha!)
* Unlimited POP3 Accounts
* Unlimited Auto Responders
* Unlimited Forwarders
* Unlimited Mailing Lists
* Remote Access to WebMail
* Unlimited Mail Blockers
* Unlimited Private POP Servers
* Unlimited FTP Accounts
* Anonymous FTP for all Accounts
* FrontPage Server Extensions
* Red Hat Interchange Shopping Cart
* Secure Shell (SSH)
* Server Side Includes
* Web Based File Manager
* Private Secure SSL
* PHP 4.1.2
* Macromedia Shockwave
* Macromedia Flash
* Perl Version: 5.x
* CGI, TCL
* Unlimited Subdomains
* Unlimited Domain Pointers
* Unlimited MySQL Databases
* Online Database Management
* Private CGI-Bin
* Password Protection
* PhpMyAdmin Access
I am looking for something comparable in cost and services. I don't want to tell my existing clients that they will now no longer be getting a particular feature that they were told that they would have. I also can't afford to pay an arm and a leg with the small (and dwindling) client base I have.
I'd like to also gave ChiliSoft!ASP, but that would just be a bonus.
I've read on WHT before that some hosts have some sort of bandwidth agreements where bandwidth is unlimited... that would be a mind-blowing bonus.
My current hosting provider has a vBulletin forum like this one where customers can chat, etc... but recently they've been censoring posts regarding the recent downtime. I would like to go to a new provider that knows how to professionally handle these situations by fixing them immediately instead of non-stop excuses.
I know I will undoubtedly get e-mail from Re-Sellers offering their wares - which is fine, but I'd much rather hear from actual customers who do not have a financial interest in the company give honest answers about their experiences (good and bad) with comparable providers.
Thanks in advance for your help.
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Posted by WCSWEB, 05-27-2002, 12:55 PM | You might want to put this post in the request forum. But you might also want to take a look at splashhost.com they are extremely good
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Posted by CROMAG, 05-27-2002, 01:14 PM | Thanks for the recommendation to post on another forum... I didn't realize this was not the place for it.
Regarding Splash - are you a customer of theirs?
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Posted by Rochen, 05-27-2002, 05:34 PM | wick - You are not allowed to post offers in this forum. Only the advertising sections of the board
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Posted by etreus, 05-27-2002, 05:59 PM | I Really hope Splashhosts do not take this type of unlimited resellers. Pretty sure they wont.
This "unlimited" race is leading nowhere and could finish this business.
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Posted by etreus, 05-27-2002, 06:08 PM | Good quality requires a limit.
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Posted by Alan - Vox, 05-27-2002, 06:26 PM | We dont offer unlimited domains, by looking at your requirements you are with mchost.com yeah?
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