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help - I need a new re-seller fast

Posted by CROMAG, 05-27-2002, 11:58 AM
I am miserable with my re-seller right now. Their has been about 3 hours of downtime per day on average the past two weeks. I've already lost a customer and countless other future sales due to my site being down. I need a new re-seller FAST that has comparable features to my existing reseller, but without downtime. This is what I am currently getting: Disk Space 1GB Data Transfer 14GB Domains Unlimited Monthly Fee $35 WebHostManager Control panel (for me to create, modify & delete accounts) CPanel 4 Host UNLIMITED Domains * Personalized Nameservers * 99% Uptime Guarantee (this is what they promised, but have not delivered) * Access to WebHostManager * CPanel Control Panel (for each account set-up) * High-Speed Servers (again - Ha!) * Unlimited POP3 Accounts * Unlimited Auto Responders * Unlimited Forwarders * Unlimited Mailing Lists * Remote Access to WebMail * Unlimited Mail Blockers * Unlimited Private POP Servers * Unlimited FTP Accounts * Anonymous FTP for all Accounts * FrontPage Server Extensions * Red Hat Interchange Shopping Cart * Secure Shell (SSH) * Server Side Includes * Web Based File Manager * Private Secure SSL * PHP 4.1.2 * Macromedia Shockwave * Macromedia Flash * Perl Version: 5.x * CGI, TCL * Unlimited Subdomains * Unlimited Domain Pointers * Unlimited MySQL Databases * Online Database Management * Private CGI-Bin * Password Protection * PhpMyAdmin Access I am looking for something comparable in cost and services. I don't want to tell my existing clients that they will now no longer be getting a particular feature that they were told that they would have. I also can't afford to pay an arm and a leg with the small (and dwindling) client base I have. I'd like to also gave ChiliSoft!ASP, but that would just be a bonus. I've read on WHT before that some hosts have some sort of bandwidth agreements where bandwidth is unlimited... that would be a mind-blowing bonus. My current hosting provider has a vBulletin forum like this one where customers can chat, etc... but recently they've been censoring posts regarding the recent downtime. I would like to go to a new provider that knows how to professionally handle these situations by fixing them immediately instead of non-stop excuses. I know I will undoubtedly get e-mail from Re-Sellers offering their wares - which is fine, but I'd much rather hear from actual customers who do not have a financial interest in the company give honest answers about their experiences (good and bad) with comparable providers. Thanks in advance for your help.

Posted by WCSWEB, 05-27-2002, 12:55 PM
You might want to put this post in the request forum. But you might also want to take a look at splashhost.com they are extremely good

Posted by CROMAG, 05-27-2002, 01:14 PM
Thanks for the recommendation to post on another forum... I didn't realize this was not the place for it. Regarding Splash - are you a customer of theirs?

Posted by Rochen, 05-27-2002, 05:34 PM
wick - You are not allowed to post offers in this forum. Only the advertising sections of the board

Posted by etreus, 05-27-2002, 05:59 PM
I Really hope Splashhosts do not take this type of unlimited resellers. Pretty sure they wont. This "unlimited" race is leading nowhere and could finish this business.

Posted by etreus, 05-27-2002, 06:08 PM
Good quality requires a limit.

Posted by Alan - Vox, 05-27-2002, 06:26 PM
We dont offer unlimited domains, by looking at your requirements you are with mchost.com yeah?



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