| Posted by wKkaY, 08-21-2008, 08:38 PM | |
Hi guys, we had 15 servers at Softlayer Dallas reboot spontaneously half an hour ago. Anyone else faced the same problem?
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| Posted by Woooo, 08-21-2008, 08:39 PM | |
same here.
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| Posted by minotauro, 08-21-2008, 08:42 PM | |
Here too, 2 servers in Dallas downed!
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| Posted by MIRhosting.com, 08-21-2008, 08:46 PM | |
Confirm,
Dallas, Server Room 4
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| Posted by Woooo, 08-21-2008, 08:47 PM | |
Cannot issue ipmi command. Please try again later or contact SoftLayer Support.
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| Posted by Servax, 08-21-2008, 08:49 PM | |
Half my servers at SL just went down, looked on the forums and found this:
NOTE: The servers that seem to be down are also in Dallas, Server Room 4.
Last edited by Servax; 08-21-2008 at 08:57 PM.
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| Posted by minotauro, 08-21-2008, 08:54 PM | |
"Date: 08-21-2008
Start time (CDT): 07:30
Services Affected: Dallas Public Network
Device: fcr03.dal01
Location: dal01
Duration: 15 - 120 Minutes
Description: SoftLayer engineers are aware of an issue affecting a portion of a server room in the Dallas datacenter and are actively working to resolve it. Updates will be posted as details become available.
Sincerely,
SoftLayer Support Team
https://status.softlayer.com"
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| Posted by nkaiser, 08-21-2008, 09:18 PM | |
We have 41 boxes. A good chunk of them were cut. Lots of db corruption now to deal with. One won't come back up and it's been over an hour downtime. I guess they have a big mess on their hands becuase usually their support is much better.
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| Posted by nkaiser, 08-21-2008, 09:36 PM | |
still getting the run around from them. You'd think as a client w/ 41 servers we'd get some help!
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| Posted by Dougy, 08-21-2008, 09:59 PM | |
I'm pretty sure that there are many clients with less servers with equal or more value, and people with more servers as well. I'm sure they are getting absolutely murdered with requests, and will just post an update when they have one instead of repeating it time and time again.
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| Posted by JohnJ, 08-22-2008, 12:23 AM | |
My server is down, too.
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| Posted by mdrussell, 08-22-2008, 06:52 AM | |
Affected us too. They need to remove those false Tier IV claims from their website, they are barely n+1.
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