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what should i do about bandwidth errors?
| Posted by techforce, 08-12-2001, 01:51 PM | | This one is weird.
My provider is telling me that one of my clients is used 8gb bandwidth in 2 days. I contacted the client and he said that is imposible as his site is not that popular. he said it was a mistake somehow.
to be on safe side I purchased more bandwidth for the customer.
last night the client was put on hold for excesive bandwidth. I decided to do research and here is what i found.
another report of bandwidth claims that one of my clients pbnetwork.net is using 102mb bandwidth. However the client has not even uploaded 1 file to the server yet. so how can a blank site be getting that much bandwidth.
my personal site that i just uploaded 2 days ago and only 4 people know about the site claims to be getting 45mb bandwidth.
has anyone else heard of incorrect reporting with webhost managers " view bandwidth usage" report?
do hosting companies "fib" about bandwidth to get more money out of you?
i need some help.
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| Posted by Ericd, 08-12-2001, 01:58 PM | | WebHostManager reports only http bandwidth. FTP, mail, etc are not included, thus can be low compared to actual usage.
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| Posted by lovelie, 08-12-2001, 02:08 PM | | that doesn't seem to me to be any sort of an answer at all.
brad: i doubt i can help you, i've never actually heard of incorrect bandwidth reports/mistakes or hosts making unsupported claims about high bandwidth.
but even if no files have been uploaded.. e-mail counts towards bandwidth. are you taking that, and ftp transfers, into account?
however the same thing happening with 3 different acocunts does seem fishy to me.
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| Posted by Ericd, 08-12-2001, 02:12 PM | | Well, he asked "has anyone else heard of incorrect reporting with webhost managers " view bandwidth usage" report?"
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| Posted by mahinder, 08-12-2001, 03:34 PM | | WebHostManager does not take into account bandwidth for email and ftp (ProFTPd) so your web host may be right. it is time to contact experts.
. . .
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| Posted by techforce, 08-12-2001, 03:40 PM | | well,
it turns out the reports are correct.
pbnetwork.net had nothing uploaded....except 300k pictures in the images directory that people were viewing.
so anyway, thanks for your info. I guess I better not question computers again. They seem to calculate better than me
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