| Posted by calidude, 05-31-2008, 11:16 PM | |
- - - - - -
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| Posted by calidude, 06-01-2008, 12:35 AM | |
An update:
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| Posted by Jonathan J, 06-01-2008, 03:45 AM | |
I got that email four hours ago and it's still down. Hopefully they'll be able to resolve the issue! Though they've done a good job on keeping us informed, I'd just like to know what they are doing to resolve the issue now however. - Hopefully I'll get a reply from them with the support email I sent in, but I'm sure they have their hands full at the moment!
Last edited by Jonathan J; 06-01-2008 at 03:57 AM.
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| Posted by calidude, 06-01-2008, 04:02 AM | |
My site has come back up as of 1:00 am PDT 6/1/08. The corruption must be worse than they thought. I have a mission critical site whose database I put up on another server for the time being, to help prevent problems while I leave on vacation (damn it all that this had to happen the night before I leave).
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| Posted by Jonathan J, 06-01-2008, 04:11 AM | |
Yeah... they said they had to restore my old database (Which was only 1 day old) however I've lost quite a few new threads and posts. I'm a bit disappointed but hey, that's life...
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| Posted by calidude, 06-01-2008, 04:12 AM | |
They aren't even responding to me. Wonder why.
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| Posted by Jonathan J, 06-01-2008, 04:20 AM | |
I'm sure they have their hands full, but they just sent me a reply.. so you might want to check your email now.
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| Posted by CarSafety, 06-01-2008, 11:53 AM | |
It appears they had a second issue later this morning:-( My forum is still down. I'm glad it happened overnight and on a weekend, the least busy times for our forum.
This is the first issue of any kind I've had since this one-
http://www.webhostingtalk.com/showthread.php?t=668963
I don't mind downtime nearly as much as I mind losing data. Anyone know a good way to do off-site MySQL database backups?
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| Posted by Jonathan J, 06-01-2008, 12:10 PM | |
Yeah I also run a forum and would also like to know this. But dang the data got corrupted again....
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| Posted by Jonathan J, 06-01-2008, 12:21 PM | |
I have a headache and my forum has been down most of today. Though I guess this isn't as worse as The Planet being fully down.
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| Posted by Jonathan J, 06-01-2008, 01:32 PM | |
Ahh still down. *Bangs head on table*
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| Posted by Jonathan J, 06-01-2008, 02:55 PM | |
Great it's resolved. Finally!! Yay!
------ On a side note
-- Hope people get their problems resolved at 'ThePlanet', I kinda know how it feels!
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| Posted by CarSafety, 06-01-2008, 02:59 PM | |
It appears I lost about 1 day of posts from Saturday.
I will certainly be looking into off-site backups. Having a second backup provider and maybe something that does backups every 6-12 hours would be handy.
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| Posted by Jonathan J, 06-01-2008, 03:59 PM | |
Yeah I lost about a day of posts, but I'll just suck it up and live with it. I'm also looking into such solutions so if you have anything please contact me!
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| Posted by Jonathan J, 06-01-2008, 04:54 PM | |
Oh great, now the whole cluster is down (So I think) As I can't access my website nor any other website which I know is hosted by them. *Bangs head on table again* Heh you'd think this would be something related to The Planet, what's the chance of all this happening on the same day!!
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| Posted by Jonathan J, 06-01-2008, 05:34 PM | |
I believe it's backup! Could someone check: Vlexo.com?
I've checked it via proxy and dnstools but I'd like to get some confirmation from someone else.
-- Eek though, I've recieved no email from iMountain explaining the situation of this 3rd incident. This is just terrible and this is first day I've literally been with them.
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| Posted by Orien, 06-01-2008, 06:12 PM | |
Vlexo.com is loading for me.
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| Posted by Jonathan J, 06-01-2008, 06:16 PM | |
Thanks, I kind of gathered that when my users came on the forums and started posting! Hehe! But thanks, I appreciate it. Now to get a reply from iMountain!
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| Posted by 01globalnet, 06-01-2008, 08:12 PM | |
As I understand they operate a big mysql cluster, so in cases like this the data need time to restore/fix etc.... They should have just 1 machine for each mysql server as the other H-Sphere hosts.
Hopefully, no harm here, still developing a site. But the latest 2 downtime issues would be annoying..
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