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ThePlanet Down? (5/20/08)

Posted by pixd, 05-20-2008, 02:40 AM
None of my servers at TP are responding to ping and theplanet.com itself isn't working. I asked a friend on Comcast if he could connect and he wasn't able to either. Anyone else having issues? Tracing route to theplanet.com [70.87.6.117] over a maximum of 30 hops: 8 43 ms 43 ms 47 ms so-2-1-0.mpr2.sjc2.us.above.net [64.125.28.21] 9 61 ms 51 ms 52 ms so-1-0-0.mpr4.lax9.us.above.net [64.125.26.29] 10 51 ms 52 ms 50 ms so-0-0-0.mpr3.lax9.us.above.net [64.125.26.145] 11 78 ms 81 ms 79 ms so-0-1-0.mpr3.iah1.us.above.net [64.125.25.46] 12 87 ms 81 ms 80 ms so-1-1-0.mpr1.dfw2.us.above.net [64.125.26.129] 13 79 ms 79 ms 99 ms xe-1-1-0.er1.dfw2.us.above.net [64.125.26.210] 14 95 ms * 94 ms 209.66.99.90.available.above.net [209.66.99.90] 15 98 ms * 94 ms te7-1.dsr01.dllstx3.theplanet.com [70.87.253.2] 16 * * * Request timed out. 17 * * * Request timed out. 18 * 94 ms * 75.6.5746.static.theplanet.com [70.87.6.117] 19 * * * Request timed out. 20 * * * Request timed out. 21 * * 95 ms 75.6.5746.static.theplanet.com [70.87.6.117] Trace complete.

Posted by Mekhu, 05-20-2008, 02:42 AM
Most definitely. Crazy stuff going on. The issue happened at exactly 2:26am EST. I can't get past above.net.

Posted by gpl24, 05-20-2008, 02:49 AM
For the past 20 minutes or so, my site (which is a theplanet server), as well as theplanet.com are unresponsive. I tried using opendns to see if maybe my isp's dns is messed up.. same results. Anyone else experiencing this? siteuptime.com is reporting FAILED. The occasional website speed test & wannabrowser will load my site as normal.

Posted by Energizer Bunny, 05-20-2008, 02:51 AM
yaa theplanet.com dont work for me either .

Posted by TheDesignFly, 05-20-2008, 02:51 AM
Same for me. First of all, loss experianced. Now it seems to be 100% loss. I'm in the uk, might have something to do with it.

Posted by bperfect, 05-20-2008, 02:51 AM
true, its down.. not only their website but many of their servers as well, appears to be some network outage...

Posted by Mekhu, 05-20-2008, 02:51 AM
Sure is, please see: http://www.webhostingtalk.com/showthread.php?t=694505

Posted by DigiCrime, 05-20-2008, 02:52 AM
yea there're down

Posted by netomatic, 05-20-2008, 02:52 AM
yes, I can't access my server. 1 8 ms 18 ms 9 ms [xxx.xxx.xxx.xxx] 2 20 ms 20 ms 10 ms [xxx.xxx.xxx.xxx] 3 355 ms 28 ms 17 ms 213-71-109-203.static.youtele.com [203.109.71.213] 4 16 ms 15 ms 20 ms backbone-iqara-core.youtele.com [203.187.217.163] 5 29 ms * 22 ms [125.18.4.45] 6 51 ms 50 ms 48 ms [125.21.167.25] 7 273 ms 283 ms 270 ms [12.86.240.17] 8 302 ms 304 ms 310 ms tbr2.la2ca.ip.att.net [12.122.104.94] 9 304 ms 306 ms 305 ms cr2.la2ca.ip.att.net [12.122.19.229] 10 303 ms 298 ms N/A cr2.dlstx.ip.att.net [12.122.28.177] 11 308 ms 301 ms 300 ms tbr2.dlstx.ip.att.net [12.122.18.230] 12 302 ms 306 ms 303 ms [12.122.100.97] 13 * * N/A [-] Destination not reached in 35 hops

Posted by gaurav, 05-20-2008, 02:55 AM
orbit is down, servercommand is down, their website is also down and fortunately only one of our server is affected . Some network issue for sure, or some firewall thing, as happened few months back with ev1.

Posted by Mekhu, 05-20-2008, 02:56 AM
Some Progress... C:\Users\User>tracert v5.hostventrilo.com Tracing route to v5.hostventrilo.com [74.54.222.37] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 7 ms 6 ms 8 ms 10.38.0.1 3 * 10 ms 7 ms vl-201.gw03.pr.phub.net.cable.rogers.com [66.185 .91.57] 4 6 ms 19 ms 6 ms gw03.ktchnr.phub.net.cable.rogers.com [66.185.82 .26] 5 7 ms 8 ms 8 ms so-5-1-3.gw02.ym.phub.net.cable.rogers.com [66.1 85.81.178] 6 48 ms 48 ms 47 ms pos-3-0.igw01.chfdrl.phub.net.cable.rogers.com [ 66.185.81.1] 7 49 ms 48 ms 51 ms so-0-2-2.mpr1.ord2.us.above.net [64.124.11.25] 8 115 ms 146 ms 77 ms so-3-0-0.cr1.dfw2.us.above.net [64.125.30.249] 9 76 ms 76 ms 76 ms xe-1-1-0.er1.dfw2.us.above.net [64.125.26.210] 10 75 ms 76 ms 76 ms 209.66.99.90.available.above.net [209.66.99.90] 11 123 ms 122 ms 206 ms te9-1.dsr02.dllstx3.theplanet.com [70.87.253.22] 12 77 ms 77 ms 77 ms 7a.fd.5746.static.theplanet.com [70.87.253.122] 13 87 ms 86 ms 79 ms po1.car10.dllstx6.theplanet.com [12.96.160.28] 14 77 ms 76 ms 77 ms v5.hostventrilo.com [74.54.222.37] Trace complete. C:\Users\User> Got some stuff coming back online.

Posted by gpl24, 05-20-2008, 02:56 AM
Thanks Mekhu, I didn't see that topic. Glad to know I'm not alone! I wonder what is going on..

Posted by DigiCrime, 05-20-2008, 02:56 AM
back up now just a fluke

Posted by gaurav, 05-20-2008, 02:57 AM
yup.. its up now..

Posted by gpl24, 05-20-2008, 02:59 AM
Just got access, my site seems to be up now too.

Posted by glace, 05-22-2008, 08:31 AM
One of my servers is currently down from 1and1 Germany's server DC. Traceroute ends after above.net. I can reach the server using my home internet access though.

Posted by gone-afk, 05-28-2008, 12:20 PM
Anyone still experiencing issues? Seem to be having trouble via above.net from the UK



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