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Helm Windows Server Mail Issue

Posted by LP560, 08-02-2007, 09:37 AM
I currently have a reseller account on a windows server powered by helm. The provider currently has a mail problem which has resulted in several of my emails going walk abouts. What I want to know is, is it possible to redirect my mail and bypass it from the problem mail server to another email address such as my ISP's? Can I use the mail forward option in helm, or does mail still go through the mail server? Can I create a new mx record on the windows server to point mail to the ISP email address or will that still go through the mail server? Or do I have to create a mx record with my domain registrar? My domain is with godaddy and it setup with nameservers. Thanks in advance

Posted by gate2vn, 08-03-2007, 04:57 AM
if your host enabled DNS control for you, you can go to Helm and edit MX record to point it to another mail server.

Posted by LP560, 08-03-2007, 04:59 AM
Thats enabled will that bypass their mail server?

Posted by gate2vn, 08-03-2007, 05:03 AM
when you do that, your emails will be processed by new mail server, not current server

Posted by SparkSupport, 08-31-2007, 08:55 PM
You can make use of Google Apps, http://www.google.com/a/help/intl/en/users/gmail.html



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