| Posted by r00ter, 11-04-2007, 12:11 PM | |
As many of you know, all of the JewlzK servers are currently down and unreachable. Despite many conflicting reports as to what has happened to the servers, I am asking you guys to avoid speculation at this point. As Director of VPS Operations, I've been on Administrative leave for my start at university for the past two months. Brought to my desk this morning, I have seen the servers are no longer at Zogmo in Houston, TX. I am pulling all of my channels in order to get all of our valued clients situated down in order. What I will ask, is to please PM me with your first name, the type of service you have, and the domain or hostname you use. Along with this, please please state the importance of your data request. We are very accommodating, pulling extra resources in order to retrieve and begin streaming data, but we need to do this in an orderly fashion, and this is not an easy task. I will be in contact with the rest of the JewlzK staff along with Roland at this time, but I do ask, please do not flood Roland's IM handles for information, we will continue releasing updates as we have them. Thank you
Contact me
Codepro2001 on AIM
joe@vetrox.net on MSN
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| Posted by Jonathan J, 11-04-2007, 01:55 PM | |
I know I've flooded Roland's IM, for good reason, this is ethically unacceptable.
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| Posted by r00ter, 11-04-2007, 02:06 PM | |
The following is an important service message on behalf of JewlzK.
Dear Clients, Patrons, and fellow forumgoers,
JewlzK scheduled a BGP network upgrade for Friday, November 9th, 2007. Due to the untimely need to move from Zogmo's facilities in Houston, TX, we had to expedite this process to last night, Saturday, November 3rd, 2007. Roland De La Cruz Jr. had attempted to send emails to a few affected customers notifying them of this change. All IP addresses were inadvertently changed. All JewlzK clients have been moved to 216.139.83.***. Please note, the last octet remains the same! If you were on 38.114.204.154 you are now 216.139.83.154. We apologize for the inconvenience this may have caused. At present, JewlzK's 3 VPS nodes are currently online. We are changing the IP addresses as of 12:30 PM EST. This will be completed shortly. For all dedicated server clients who cannot reach their dedicated servers, it is due to the DC Technicians addition of the switch, remote reboot, and UPS infrastructure to our new cabinet. This will also be completed shortly. The reason the JewlzK box is currently down is due to the inability to ifconfig the new IP's over. We are doing an rsync over to a new box now so that clients can continue sending in support tickets so that we can give them the right help they need. We will continue to post regular announcements, please see the FAQ below.
Did JewlzK go bust?
No, JewlzK is and will continue to be a premier internet service provider through this situation
Did Roland sell his servers?
No, this is a false accusation. JewlzK is not in a financial harm such as one that would require us to pack up and ship out.
WHATS THE ETA ON OUR SERVERS!
Your servers will be back up shortly. We are doing our best to do this in a timely fashion, but we have no determined ETA on the 100% network availability. We apologize for the inconvenience.
--
Should anyone need to contact me:
joe@vetrox.net = MSN
Codepro2001 = AIM
Thank you.
Last edited by r00ter; 11-04-2007 at 02:10 PM.
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| Posted by andren, 11-04-2007, 02:24 PM | |
Sorry to hear about the trouble. But this is just too funny:
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