| Posted by krazykermit, 10-16-2007, 08:09 AM | |
Webkore.net DNS has been dead for hours now.
Affecting their webkore.net and wirednoc.net domains and who knows how many client sites.
Can't email them and can't even get to their ticket system (both conveniently hosted on the webkore.net domain using the offline name servers).
Have tried pinging & doing lookups from just about everywhere that has online tools to do so and NOONE can reach their name servers; and thus no one can reach their sites.
Got to love single points of failure, eh?
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| Posted by ~ServerPoint~, 10-16-2007, 08:33 AM | |
- from here: http://whois.domaintools.com/webkore.net. Hope you will be able to contact them and clarify everything.
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| Posted by GreatDaneOwner, 10-16-2007, 08:38 AM | |
Hosts rarely put their own main domain on a server together with customer accounts. My sites are fine - they are on a reseller account. If their main DNS is down, that might affect their shared hosting clients, but shouldn't have too much to do with their resellers. Even if they chose to give shared accounts a different DNS, the situation might not be much better as that could go down as well. Must be frustrating not to be able to contact them but I'm sure they're aware of the problem and are working on it.
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| Posted by iHubNet-Matt, 10-16-2007, 09:39 AM | |
Seems they are back online. wirednoc.net seems to be giving a directory index though.
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| Posted by nax9, 10-16-2007, 08:59 PM | |
With cPanel, there's always going to be single points of failure. We can only mitigate them as best we can.
As such, no client DNS is hosted on our main server. All DNS-related software and configurations are on the client servers and as such no one was ever down. The support desk was down, but during the main site downtime, all servers and nodes were monitored by myself and 3 others on my team. There was no way something was going to happen without any of us noticing it.
Looks like the wirednoc.net domain will need to be let go and a new anonymous domain put into place.
Like I mentioned earlier, single points of failure, yes, but not system-wide failure
Edit : Oops I take that back, one client may have been down according to domain monitoring. Not the sites, but the whm part of it (A name record from wirednoc.net). That's about it!
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| Posted by Section8, 10-16-2007, 10:53 PM | |
Thanks for the update
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| Posted by CD Burnt, 10-17-2007, 02:51 AM | |
what was the problem?
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| Posted by kenchix1, 10-22-2007, 09:36 AM | |
I just recently encountered problems with webkore, as most of my client sites is running on SMF Forum, all of a sudden their forums are having problem such as PHP files are not recognized where asked to be downloaded instead of executing it, forum threads spits out 500 Internal server error and some messages where missing.
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| Posted by GreatDaneOwner, 10-22-2007, 10:01 AM | |
Your best bet would be to contact them.
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| Posted by nax9, 10-22-2007, 11:22 AM | |
He has, I've been scrubbing the tickets that we've received from Monday-Sunday, and I recognize the site in his sig. My team's working on it, but it's a more or less isolated issue, whereas no one else on that server running SMF is running into problems.
Just beware whenever upgrading from Apache 1 to 2 Older SMF versions and older scripts don't seem to appreciate it very well. Other then that, it's been pretty smooth and performance has increased
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| Posted by kenchix1, 10-22-2007, 12:03 PM | |
I tried helping my client to update their SMF version to the latest. I hope you check the ticket and see what happened.
Thanks.
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| Posted by ldcdc, 10-22-2007, 02:22 PM | |
Did that prove to be the solution?
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| Posted by edu4vision, 11-01-2007, 06:30 AM | |
I got almost the same problem.
Directory that are protected with Cpanel password
protection directories also give 500 error instead
of showing index.html whenever the correct password
is given.
Is this caused by the upgrade too?
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