Posted by dedicustomer, 07-22-2007, 01:03 PM |
Hi there,
I currently have a server with mydediserver.com its gone down and there is noone on live support and no answer to tickets, i cant seem to find a number anywhere either which is getting really frustrating.
I tried to call the datacentre and theres no answer.
Does anyone have there support number at all?
I would appreciate the help anyone can give me.
|
Posted by gbjbaanb, 07-22-2007, 01:49 PM |
Its back up now, but I couldn't find a phone number on there at all.
To get a phone number, try their whois entry (look it up on the many tools on the web).
...and moved to outages.
|
Posted by dedicustomer, 07-22-2007, 02:52 PM |
there company website was always up, i tried the number on the whois and it goes through to another company message.
my server is still down and dont know what to do
|
Posted by gbjbaanb, 07-22-2007, 03:00 PM |
Firstly, I'd wait until Monday when someone might return to the office and answer your tickets. Keep your frustration to a minimum, and once they have restored your server, you could think about moving to a different provider that has better support.
|
Posted by Greedisgood, 08-17-2007, 09:26 PM |
Any updates?
|
Posted by mydediserver, 08-17-2007, 10:21 PM |
Hi Greedisgood,
what are you looking for ? This thread is 1 week old and you dig it for what purpose?
|
Posted by Greedisgood, 08-18-2007, 09:21 AM |
I wanted to see if there were any updates from the thread starter.
No need to report the post.
|
|
Add to Favourites
Print this Article |