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Webnx down

Posted by HeadNucleon, 07-02-2007, 10:49 AM
Seems to be an outage on webnx. I have the cogent BW. Can someone verify the outage.

Posted by Russ Foster, 07-02-2007, 10:55 AM
I can reach our cogent WEBNX boxes

Posted by HeadNucleon, 07-02-2007, 10:57 AM
That's weird...I can't access my boxes, I wonder if it is the router or something?

Posted by SoFiMaN, 07-02-2007, 11:36 AM
Yesterday there was a network outage, but we're on the Premium BW (Level3)

Posted by WebNX, 07-02-2007, 12:18 PM
It was a minor software issue on one of the client level switches, it only caused a small number of servers to have connectivity issues.

Posted by HeadNucleon, 07-02-2007, 11:46 PM
It went out again at 6pm PST.

Posted by Latin_Carrier, 07-02-2007, 11:48 PM
did you email their support deparment?

Posted by WebNX, 07-03-2007, 12:09 AM
Miguel has a very good point, I don't see any unanswered support tickets on our helpdesk. If you have any issues, please create a ticket. Incase your not aware all you have to do is send a email to support@webnx.com and a ticket is created. Dan

Posted by HeadNucleon, 07-03-2007, 05:40 AM
I did send a ticket...no response from anyone at the moment. My sites are down again.



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