Posted by HeadNucleon, 07-02-2007, 10:49 AM |
Seems to be an outage on webnx. I have the cogent BW. Can someone verify the outage.
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Posted by Russ Foster, 07-02-2007, 10:55 AM |
I can reach our cogent WEBNX boxes
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Posted by HeadNucleon, 07-02-2007, 10:57 AM |
That's weird...I can't access my boxes, I wonder if it is the router or something?
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Posted by SoFiMaN, 07-02-2007, 11:36 AM |
Yesterday there was a network outage, but we're on the Premium BW (Level3)
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Posted by WebNX, 07-02-2007, 12:18 PM |
It was a minor software issue on one of the client level switches, it only caused a small number of servers to have connectivity issues.
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Posted by HeadNucleon, 07-02-2007, 11:46 PM |
It went out again at 6pm PST.
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Posted by Latin_Carrier, 07-02-2007, 11:48 PM |
did you email their support deparment?
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Posted by WebNX, 07-03-2007, 12:09 AM |
Miguel has a very good point, I don't see any unanswered support tickets on our helpdesk. If you have any issues, please create a ticket. Incase your not aware all you have to do is send a email to support@webnx.com and a ticket is created.
Dan
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Posted by HeadNucleon, 07-03-2007, 05:40 AM |
I did send a ticket...no response from anyone at the moment.
My sites are down again.
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