| Posted by oates151, 05-11-2007, 05:34 PM | |
Clearify.net (64.22.112.178) has been down since this morning, server is totally unreachable and support is not responding. Anyone know what is going on, does it have something to do with the problems at GNAX?
Thanks much guys,
-Pat
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| Posted by cheyenne1212, 05-11-2007, 06:18 PM | |
4 126 ms 212 ms 213 ms 64.233.128.2
5 35 ms 45 ms 43 ms 67.98.17.61
6 37 ms 39 ms 39 ms 216.140.15.173
7 52 ms 42 ms 37 ms P3-0.c0.gnwd.broadwing.net [216.140.15.65]
8 52 ms 73 ms 52 ms p4-0.c0.ftwo.broadwing.net [216.140.15.129]
9 57 ms 60 ms 64 ms 216.140.4.170
10 63 ms 63 ms 114 ms 216.140.4.194
11 61 ms 66 ms 56 ms atl-bb1-link.telia.net [213.248.80.145]
12 97 ms 87 ms 88 ms globalnet-113073-atl-bb1.c.telia.net [213.248.91
.14]
13 81 ms 84 ms 83 ms 207.210.92.134
14 83 ms 82 ms 80 ms 207.210.92.133
15 92 ms 86 ms 113 ms 207.210.92.134
16 83 ms 94 ms 89 ms 207.210.92.133
17 97 ms 90 ms 104 ms 207.210.92.134
18 77 ms 82 ms 87 ms 207.210.92.133
19 86 ms 89 ms 103 ms 207.210.92.134
20 88 ms 89 ms 90 ms 207.210.92.133
21 94 ms 90 ms 94 ms 207.210.92.134
22 83 ms 86 ms 107 ms 207.210.92.133
23 87 ms 83 ms 95 ms 207.210.92.134
^C
C:\Documents and Settings\matt.smith>
Looks like some routing issues there.
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| Posted by oates151, 05-11-2007, 06:19 PM | |
explain that post further, im a big confused
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| Posted by cheyenne1212, 05-11-2007, 06:41 PM | |
I'm not a complete expert here, but it seems like that network where clearify is, is unreachable, or down.
If you notice the last several lines of my tracert, it just goes back and forth between 207.210.92.133 and 207.210.92.134.
This is because those routers can't find a route to the next hop.
At least I believe thats right.
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| Posted by oates151, 05-11-2007, 06:44 PM | |
Well i know they are down, but why is the question
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| Posted by aweican, 05-11-2007, 11:46 PM | |
I have a hosting account with clearify.net as well. Can't access their server. I sent email to them. No response so far.
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| Posted by oates151, 05-12-2007, 09:19 AM | |
Time to find alternate contact since its been over 24 hours.
Call 416 9538810 (Canadian number) and ask for Kenneth Ma of Clearify. I will be calling in about an hour. If you do not have lost distance service to canada, you can use Icall.com
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| Posted by oates151, 05-12-2007, 05:12 PM | |
Those who wish to contact owner Kenneth Ma, you can write or call the following:
25 Forestbrook Dr
Markham, ON L6B 0E4
(905) 294-5945
I tried calling, but no one is home it seems. Do they have answering machines in Canada or what, because all these guys have none.
-Pat
Last edited by oates151; 05-12-2007 at 05:17 PM.
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| Posted by aweican, 05-14-2007, 01:53 AM | |
Delivery Failure to their customer support!
>Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.
> support@clearify.net
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| Posted by oates151, 06-27-2007, 02:43 PM | |
The owner decided to kick the paying customers under the rug - service came back, but I dont have login details nor will customer support reply. I filed a claim with the BBB and I support you all to do the same.
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| Posted by onthespot, 07-02-2007, 04:25 PM | |
These individuals actually signed up for a server with us and never paid their bill. Now I know why
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