Knowledgebase

Deasoft.com All Websites Hosted Showing Default Cpanel Page

Posted by XhostingGuy, 12-17-2011, 10:28 AM
All websites at deasoft are showing default cpanel page. No update from Deasoft till now on support system. Anyone having same issue like mine ?

Posted by ishan, 12-17-2011, 10:56 AM
Did they recently change IPs or move the server or change your IP from shared to dedicated ?

Posted by lastminutehosting, 12-17-2011, 10:59 AM
They may have lost the data or data center move.

Posted by Server Management, 12-17-2011, 11:03 AM
Ping your domain names and check if the server IP's have changed How do you know this exactly or are you just spreading FUD?

Posted by XhostingGuy, 12-17-2011, 11:04 AM
No there is no update regarding shifting in advance. They are not even replying the emergency sms.

Posted by XhostingGuy, 12-17-2011, 11:09 AM
That was an good idea to check. Yes i am getting reply from same old IP ie: 64.120.179.243

Posted by Server Management, 12-17-2011, 11:17 AM
The IP is pinging and it appears that cPanel is working well at least the login page is coming up... Check your .htaccess file

Posted by XhostingGuy, 12-17-2011, 11:20 AM
No passwords are working... mails/cpanel/whm. It looks like all data and reseller account have vanished from server.

Posted by newpro, 12-19-2011, 02:16 PM
We have a master reseller account there. It has been very erratic for the last couple of weeks and mostly down last few days. Here is what my assciate was told: "The service has fallen victim to a serious and nasty hacking attack from Iranian hackers. A lot of data has been deleted and we are rebuilding the server from backups." The situation is really grim. Faiz Ishaq, Dubai

Posted by jj@24khost, 12-19-2011, 04:02 PM
This is probably due to a hole in there whmreseller software.

Posted by SeriesN, 12-19-2011, 07:51 PM
May be they need to rebuild the apache configuration.

Posted by Ableer Web Services, 12-20-2011, 12:36 AM
Is this issue fixed now for anyone other than me? I see a working website.

Posted by XhostingGuy, 12-20-2011, 02:14 AM
Its fixed. But Server still unstable.

Posted by newpro, 12-20-2011, 04:18 AM
Some sites are working some are not. Problems with pop and databases still persist.

Posted by jj@24khost, 12-21-2011, 09:12 AM
Any updates on this guys?

Posted by XhostingGuy, 12-21-2011, 10:28 AM
Still a lot of issues a few sites missed to still waiting for tickets to get reply.



Was this answer helpful?

Add to Favourites Add to Favourites

Print this Article Print this Article

Also Read
pacificrack down (Views: 662)
Tomsyer server offline (Views: 636)


Language:

Client Login

Email

Password

Remember Me

Search