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BoxSlots hacked and down

Posted by asifhoss, 12-15-2011, 04:23 AM
I see that BoxSlots have completely stopped responding after getting hacked twice. Any one else here using their services?

Posted by jacksters, 12-15-2011, 04:27 AM
They don't reply to me too, I will miss them.

Posted by TheSimpleHost-Nathan, 12-15-2011, 06:12 AM
Responding as in website response? http://boxslots.com/ is up for me.

Posted by DeltaAnime, 12-15-2011, 06:22 AM
http://twitter.com/#!/BoxSlots/statu...03514184040448 Since they got an odd font colour: Francisco

Posted by KnownSRV, 12-15-2011, 07:55 AM
It's 3rd time in the last few weeks.

Posted by Server Management, 12-15-2011, 08:58 AM
This WHMCS exploit is causing alot of pain for many providers. I think the hackers are searching google for the term "Powered By WHMCS"

Posted by jj@24khost, 12-15-2011, 09:17 AM
Another reason why total automation is not great there are alway people looking to take it down.

Posted by FinerTech, 12-15-2011, 11:19 AM
That's crazy... I wish them the best of luck. Manual is always better in my eyes.... More secure too. Best wishes to the clients, and the provider. Hope it wasn't too bad this time and it's able to be recovered and restore-able. I did notice there website is now loading for me? and I was able to access portal and it was going to allow me to order/checkout with a package. Has any other providers been effected like this?

Posted by bear, 12-15-2011, 11:35 AM
Had they not patched? IF both are as a result of using WHMCS, one would assume they'd at least patched or upgraded after the first one.

Posted by Simplex-Ed, 12-15-2011, 11:37 AM
We've noticed people searching for this term: http://gyazo.com/aa5cb9bcb9f6018bfbbdb449d5c6be6b.png

Posted by Ryanhz, 12-15-2011, 11:58 AM
Never heard of them but hopefully they get their stuff straightened our for the sake of their customers.

Posted by blueriverhost, 12-15-2011, 12:48 PM
This 2011 end has proved an end to many hosting providers.

Posted by asifhoss, 12-15-2011, 12:56 PM
Well, I guess Server Boost is taking over

Posted by blueriverhost, 12-15-2011, 12:59 PM
I have heard they are offering backups to dedicated while VPS clients have no changes. Things going the same way as it happened with rapidspeeds.

Posted by sprintserve, 12-15-2011, 01:06 PM
Well there's actually indicators when an attempted hack on WHMCS is underway. If that's the same issue being exploited repeatedly, then it's just being careless. Even if you don't patch, there's workarounds to stop the hacks from working.

Posted by PISG, 12-15-2011, 02:47 PM
Very bad. Also, someone tried hack our server. Daily monitoring ...

Posted by MyITGuy, 12-15-2011, 03:02 PM
This keyword popped up in my analytics report: "powered+by+whmcompletesolution+amember" While my main site uses an unbranded WHMCS, I've completed an acquisition or two where they included or I had temporarily used a branded license.

Posted by Chris - Whitesystem, 12-15-2011, 03:16 PM
Very true, we've received like a hundred of tickets with obfuscated js scripts, thankfully we had already patched our WHMCS, but God!, what a pain! ...

Posted by HostMyApple, 12-15-2011, 04:25 PM
Can you elaborate on these workaround or provide a link? I'm trying to find additional info on this to prevent these tickets from coming through my system.

Posted by 24x7group, 12-15-2011, 04:35 PM
Boxslots customers are being taken over by Instant Dedicated, which is also using the Global Layer network. Nothing will change for you as a client - besides the company you are a customer from. At this moment we will keep on operating under the Boxslots brand name until all clients are moved. We have already made improvements to make everything more secure and we'll inform you shortly on any further changes. We would like to thank you for your patience and understanding in this matter

Posted by asifhoss, 12-16-2011, 05:29 AM
Will the VPS users also be given the service, or only the dedicated server owners? I would really like to know what is happening Thanks

Posted by 24x7group, 12-16-2011, 07:57 AM
Most customers are online and safe again. We are working very hard to handle each ticket request as soon as possible. Customers (VPS, dedicated or shared hosting) who still experience problems are more than happy to create a ticket in the boxslots ticketing system. Once everything is stable again, we'll be informing each customer with the possibility to be moved over to Instant Dedicated or to find another host. Customers are free to go wherever they want, but we do prefer if they would stay. No servers / services will be terminated until further notice, all remains online whether the service is overdue or not. I'd like to thank all of the customers for their patience and understanding.

Posted by rustelekom, 12-16-2011, 12:01 PM
Hi all! BTW. Yesterday just another exploit was published for WHCMS. At time when it was published no patch was provided: http://www.securityfocus.com/bid/50547/exploit

Posted by Chris - Whitesystem, 12-16-2011, 12:07 PM
You are supposed to block access to your template files: Order allow,deny Deny from all

Posted by bear, 12-16-2011, 12:16 PM
November 7th is not "yesterday". Published: Nov 07 2011 12:00AM Updated: Dec 15 2011 07:38PM Credit: ZxH-Labs Vulnerable: WHMCS WHMCS 3.7.1 WHMCS WHMCS 4.2

Posted by sprintserve, 12-16-2011, 01:02 PM
This issue has been around for a long time. One of our clients had this attempted on them a few months back. However this can easily be blocked by mod_security and should have been by default as any attempts to traverse the directory path is always going to be most likely a hack even for other scripts.

Posted by WHMCS-Matt, 12-16-2011, 01:21 PM
This was first reported and patched over 2 months ago, long before it was published at the link you've posted here, so a patch was provided, and well in advance of that posting. These "security sites" unfortunately do not verify or ensure the listings on their site are up-to-date or correct.

Posted by vectro, 12-16-2011, 10:54 PM
The patch: http://forum.whmcs.com/showthread.php?t=43462 I was wondering about that. I patched immediately. I had two people try to inject code into the ticket system, but after I had installed the patched. That's how I found this thread, searching for mod_security stuff I learned in another thread that the default rules in cPanel can block raw code injections, so I see what you mean. I will be testing that next.

Posted by M Bacon, 12-17-2011, 03:47 AM
Always check your emails so that you can update your software and so that you can get abuse & dmca notices. You don't want your services to go down unexpectedly.

Posted by rustelekom, 12-17-2011, 07:40 AM
Hm, sorry for that. We do not use WHCMS but some of our clients use it. It seems i was confused with update date: Bugtraq ID: 50547 Class: Input Validation Error CVE: CVE-2011-4810 Remote: Yes Local: No Published: Nov 07 2011 12:00AM Updated: Dec 15 2011 07:38PM Credit: ZxH-Labs Vulnerable: WHMCS WHMCS 3.7.1 WHMCS WHMCS 4.2

Posted by sprintserve, 12-17-2011, 07:45 AM
Chris above mentioned one possible solution. Another thing you could do is to disable the PHP engine in the template directories. Patching is of course recommended if you can do it, and it doesn't take much time. But by default, the above workaround should be put in anyway just to be on the safe side. Last edited by sprintserve; 12-17-2011 at 07:52 AM.

Posted by SafeSrv, 12-17-2011, 08:18 AM
There very slow at updating things

Posted by NodeGurus, 12-19-2011, 11:52 AM
It seems that serverboost (instantdedicated) have taken over the remains of boxslots now. Shame to see these guys & rapidspeeds go down, weirdly both hosts was linked once in the past.. Hopefully boxslots clients will receive the support they deserve



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