| Posted by surfmanjoe, 11-16-2006, 10:13 AM | |
I found it is not stable visiting dedicatednow.com at this moment, the unstable here means sometimes the website is very quickly to be accessed, sometimes it is time out and can not be accessed. samething applies to my server hosted in their data center.
I checked other URL's, like google.com, msn.com, all of them are fine. it is not my browser or computer or internet ISP's problem. anyone has same problem? thanks.
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| Posted by rocksoft, 11-16-2006, 10:28 AM | |
hello,
do you guys experience server down, up and down again continuosly for the past 1 hour at FotressITX datacenter?
thank you
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| Posted by Russ Foster, 11-16-2006, 10:29 AM | |
Its loading fine from here so I would guess something in the middle ..
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| Posted by Russ Foster, 11-16-2006, 10:31 AM | |
I've got a few servers there an monitoring has been rack steady
Thu 16 Nov 00:00:00 2006 to 13:59:07 100.0% up
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| Posted by Laws, 11-16-2006, 10:36 AM | |
Fine from here too...
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| Posted by rocksoft, 11-16-2006, 10:37 AM | |
thanks and thats good for you . 5 of my servers detected down and up event by 2 minutes monitoring continuosly for 1 hour and now the issue seems to be resolved. only 5 of my servers down not all of them, so im afraid it did only effect certain rack.
have email support, now waiting for explaination and credit if possible since my clients report the downtime as well.
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| Posted by jbfung, 11-16-2006, 10:48 AM | |
Actually I'm also noticing some inconsistency on several servers there.
The servers didn't actually go down or reboot, it simply appeared to be a connectivity issue. Tracert's seemed to imply it failed somewhere within their network. I'm still keeping an eye on it.
~ Joseph
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| Posted by Gemhdar, 11-16-2006, 10:53 AM | |
SMJ,
Ping me if you are seeing continual problems.
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| Posted by cch, 11-16-2006, 11:00 AM | |
I have the same issue.
[DedNOW Support #1018835] no reply
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| Posted by rocksoft, 11-16-2006, 11:13 AM | |
below tracert shows there is something wrong so i have forwarded this to support team after they respond to my first ticket regarding this.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Rock>tracert e-ruang.com
Tracing route to e-ruang.com [208.116.11.212]
over a maximum of 30 hops:
1 65 ms 72 ms 80 ms 219.93.218.177
2 59 ms 58 ms 58 ms 219.93.216.93
3 115 ms 58 ms 60 ms 210.187.129.139
4 60 ms 60 ms 58 ms 210.187.15.253
5 60 ms 61 ms 60 ms 219.94.12.142
6 60 ms 61 ms 60 ms 210.187.132.83
7 61 ms 61 ms 61 ms 219.94.9.21
8 292 ms 292 ms 292 ms 219.93.168.238
9 577 ms 575 ms 570 ms paix.ge-2-3-0.cr1.pao1.nlayer.net [198.32.176.13
]
10 574 ms 570 ms 572 ms ge-3-1-0.cr1.sfo1.us.nlayer.net [69.22.143.181]
11 622 ms 621 ms 622 ms so-0-2-0.cr1.ord1.us.nlayer.net [69.22.142.77]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 637 ms 636 ms 636 ms 208.116.11.212
Trace complete.
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| Posted by layer0, 11-16-2006, 02:06 PM | |
rocksoft,
Other than high latency (probably due to distance, etc. + maybe a little due to a slightly inefficient route) I don't actually see much of a problem in that trace. While you do have many timeouts in the middle, you do reach the destination (and with no packet loss, not that traceroutes are good for showing packet loss, but it's still interesting to note). When doing a traceroute, the primary thing you need to worry about is the ping time at the destination, you don't need to worry much (if at all) about anything else. Are your sites currently offline?
HTH,
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| Posted by rocksoft, 11-16-2006, 02:36 PM | |
hello,
thanks for the reply and explanation. support team did replied and said it was their isp having some issues but this problem has been resolved anyway. the trace route did show the isp is in problem and causing server offline. support team did a great job to resolve it quickly.
tell you what, for me FortressITX still the best !!!
Issue Solved!!!
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