Knowledgebase

Hostway offline!

Posted by David_Campen, 11-04-2006, 04:54 PM
For more than 12 hours, Hostway.com has been unavailable, email through them is unavailable. Does anyone know what is happening?

Posted by Ryan Smith, 11-04-2006, 05:07 PM
To me, it looks like they are online.

Posted by Martie, 11-04-2006, 05:32 PM
I can reach them from Texas. Maybe its your ISP having some connectivity issues.

Posted by David_Campen, 11-04-2006, 05:35 PM
If You can get to Hostway(dot)com could you please find an 800 service number for me? I am in Los Angeles CA using Earthlink as an ISP I cannot get to any hostway(dot)com sites. I would post urls to where I have tried but I am not allowed to here since I have less than 5 posts. I can get to all of the non hostway urls I have tried.

Posted by thetimehascome, 11-04-2006, 06:20 PM
The number they list is 1-866-467-8929.

Posted by Ryan Smith, 11-04-2006, 06:22 PM
1-866-467-8929 EDIT: thetimehascome got to it before me.

Posted by David_Campen, 11-04-2006, 07:27 PM
Thanks everyone. Since people here were reporting that they could connect, I called my ISP - Earthlink. After more than an hour with Earthlink support, including having to insist that it was not a problem with my computer and I was not going to delete all my cookies and temporary files; we resolved the problem. Earthlink provided me with some alternate DNS. It seems that they had somehow messed up their normal DNS. The problem was very strange though in that Hostway urls seemed to be the only urls that I couldn't reach. With the alternate DNS though, I can now reach Hostway.

Posted by layer0, 11-04-2006, 09:35 PM
Perhaps other DNS records were cached?



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