| Posted by WannaBeGeekster, 12-08-2011, 08:31 PM | |
Anyone else feeling the heat? Their phones are down, their servers are down, everything is down... Not feeling very good about this situation... I understand if they use VoIP phones and their network is down that the phones will not work either.
Oh well any news or updates would be very wonderful to hear.
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| Posted by Chris - Whitesystem, 12-08-2011, 08:47 PM | |
Unfortunately couldn't access either :/ I hope everything is fine!
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| Posted by madchas, 12-08-2011, 08:51 PM | |
Yep, looks like they are down, no ping.
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| Posted by SrvBR, 12-08-2011, 08:57 PM | |
ServerPronto published cause of down?
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| Posted by Jeff Bee, 12-08-2011, 09:00 PM | |
No updates yet on their twitter account.
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| Posted by SrvBR, 12-08-2011, 10:00 PM | |
Online?
In twitter have users with online and offline.
Have news?
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| Posted by WannaBeGeekster, 12-08-2011, 10:31 PM | |
We are back online now. Service has been spotty all day and then it went down for a good hour or two. I have to admit I have been with Server Pronto for over 7 years now and this is the first problem of this magnitude I have experienced. Was pretty scary. lol.
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| Posted by Beast5, 12-08-2011, 11:01 PM | |
they had a core router miss-hap
hope everything will recover as quickly as possible..
Directly from their facebook page:
http://www.facebook.com/ServerPronto
err those routers...
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| Posted by WannaBeGeekster, 12-08-2011, 11:24 PM | |
Yes, they are the single most important part of a network. I just saw this on their twitter page as well:
https://twitter.com/#!/serverpronto
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| Posted by MyITGuy, 12-09-2011, 12:53 AM | |
Wonder if something else might be up...I received the e-mail below about two hours before they went offline...If someone obtained access to their customer list then I'm sure they could've had access to other information...
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| Posted by Rens, 12-09-2011, 06:25 AM | |
Sounds like another WHMCS hack if that is true.
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| Posted by SrvBR Internet, 12-09-2011, 07:22 AM | |
Services is 100% OnLine?
ServerPronto sended mail with problem?
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| Posted by leovettoor, 12-09-2011, 02:17 PM | |
Everyone who using WHMCS must update it ASAP.
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| Posted by gilbert, 12-10-2011, 03:08 AM | |
Down for me how about you guys?
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| Posted by ServerPronto, 12-15-2011, 04:53 PM | |
On 12/08/2011 a failure in a core router at our Miami Data Center caused an outage for a number of our customers. This problem was identified and corrected as quickly as possible, and should have not impacted our customer's service for more than 3 hours.
We profoundly apologize for any inconvenience this might have caused you. Please feel free to contact us if you have further questions.
Kind regards,
Your ServerPronto Team
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| Posted by jnshosts, 12-18-2011, 07:59 AM | |
Thanks Server Pronoto for the update!
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