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AxisHost Support Contact?
Posted by JenniH, 09-24-2006, 04:42 AM |
All our clients sites are down, but we cannot contact Axis as their support desk is also down.
Technicalsupportnow.com gives the follwoing on Alerta:
Time (US/Eastern) Checked From Result KBytes Secs Kbps
09/24/2006 04:41:27 London UK Error N/A 20.03 N/A
09/24/2006 04:41:27 Orlando USA Error N/A 20.03 N/A
09/24/2006 04:41:27 Frankfurt GERMANY Error N/A 20.04 N/A
09/24/2006 04:41:27 Atlanta USA Error N/A 20.04 N/A
09/24/2006 04:41:27 Oklahoma City USA Error N/A 20.03 N/A
Does anyone know what is happening, or have any other way of contacting Tina/Support?
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Posted by CD Burnt, 09-24-2006, 04:58 AM |
tried their chats?
http://www.axishost.com/contact.php
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Posted by JenniH, 09-24-2006, 05:03 AM |
I've sent a message to Sales, but nothing seems to come up on chats (maybe I'm doing something wrong, as I don't normally do them). Their support desk and the sites have been down for hours though.
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Posted by JenniH, 09-24-2006, 05:14 AM |
Ah ha... everything has suddenly burst into life again. Maybe the sales email got through.
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Posted by Tina J, 09-24-2006, 08:29 AM |
DNS glitch last night for about an hour and a half or so.
That was loads of fun. *grr*
--Tina
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