| Posted by BrandonSCSN, 09-28-2005, 12:03 AM | |
I cant access Unixshell or Tektonic Servers
9 13 ms 13 ms 11 ms tbr1-p013202.n54ny.ip.att.net [12.122.11.1]
10 10 ms 11 ms 11 ms ggr1-p360.n54ny.ip.att.net [12.123.1.121]
11 17 ms 16 ms 17 ms so1-1-0-622M.ar1.NYC1.gblx.net [208.51.134.5]
12 32 ms 32 ms 35 ms so1-0-0-9953M.ar4.ATL1.gblx.net [67.17.68.234]
13 49 ms 35 ms 35 ms 206.41.25.230
14 33 ms 33 ms 35 ms 209.51.149.105
15 33 ms 60 ms 33 ms gig0-1.l3-atl-1.gnax.net [209.51.131.6]
16 * * * Request timed out.
17 * * * Request timed out.
Anyone else?
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| Posted by NVarra, 09-28-2005, 12:11 AM | |
Yep, same here. Down roughly 40 minutes now.
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| Posted by BrandonSCSN, 09-28-2005, 12:35 AM | |
Strange. Its from their router / switch to the servers where we loose the connection.
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| Posted by Zark, 09-28-2005, 12:57 AM | |
And now their DNS is gone too. 'dig unixshell.com' just times out. Ouch.
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| Posted by geekboy, 09-28-2005, 01:07 AM | |
12 as-1-0.bbr1.Atlanta1.Level3.net (209.247.9.101) 239.990 ms
13 ae-22-54.car2.Atlanta1.Level3.net (4.68.103.99) 240.580 ms
14 4.78.210.6 (4.78.210.6) 241.047 ms
15 209.51.149.109 (209.51.149.109) 241.753 ms
16 65.254.48.2 (65.254.48.2) 239.280 ms
17 *
Not working for me either
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| Posted by genabit, 09-28-2005, 01:11 AM | |
same for tektonic.net their other vps website... and my vps which is hosted by them...
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| Posted by BrandonSCSN, 09-28-2005, 01:31 AM | |
Well,
ns1 is located behind the same switch as the clients
ns2.... thats located on a "ThePlanet" server. That server is actually responding, but not to DNS
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| Posted by Russ Foster, 09-28-2005, 01:40 AM | |
Looks like it just come back
Rus
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| Posted by NVarra, 09-28-2005, 01:43 AM | |
Yep... Everything looks good from my end.
My bet is on a router.
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| Posted by BrandonSCSN, 09-28-2005, 01:44 AM | |
Jeese,
I was getting prepared to switch everything over to CoreVPS
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| Posted by TheWiseOne, 09-28-2005, 11:21 AM | |
Few thread to reply to... yes we installed an IPS to help customers servers from being hacked. It went AWOL and took a while to fix, for the moment it's still on but not doing any dropping of packets. The Alertra stats on our site are messed up now (it was dropping the Alertra scans too), but before this network uptime was 99.989% making this the first major network outage in 2 years.
People ready to jump ship on an hour or two of network downtime over a 2 year period? Yep.. .that's WHT I guess
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| Posted by genabit, 09-28-2005, 11:37 AM | |
Matt, it's not the two hours.. obviously you are missing the big picture, turn off the IPS and listen to your customers... YOU disappeared to the rest of the world because of the ips.. you also made all of your CUSTOMERS disapear.... think about it before you respond like it's no big deal. IT is a BIG DEAL when you just disappear.
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| Posted by TheWiseOne, 09-28-2005, 11:44 AM | |
Well, I can re-interate my stance when most of the network is down WHT is low on the priority rate to check. Customers could still support tickets via our Customer portal / ticket system as they are hosted off-site.
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| Posted by genabit, 09-28-2005, 12:10 PM | |
ok Matt. now lets see how many hours or days it takes for you or tektonic support to respond to the ticket I posted.... how many days are we behind, one, two, three? reference ticket 10737, 10942, 11289, and 11329.
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