| Posted by JenniH, 09-23-2005, 11:34 AM | |
Our VPS is down, along with many others, due to a problem with a core switch in their DC.
Has anyone been able to get hold of any sort of ETA on this?
UPDATE:
The situation could be getting worse.... Alerta gives me the following on servint.net itself:
Time (US/Eastern) Checked From Result KBytes Secs Kbps
09/23/2005 11:38:44 London UK Error N/A 33.43 N/A
09/23/2005 11:38:41 Orlando USA Error N/A 30.19 N/A
09/23/2005 11:38:41 Las Vegas USA Error N/A 30.34 N/A
09/23/2005 11:38:41 Atlanta USA Error N/A 30.10 N/A
09/23/2005 11:38:44 Frankfurt GERMANY Error N/A 33.40 N/A
09/23/2005 11:38:41 Chicago USA Error N/A 30.19 N/A
Anyone else?
Last edited by JenniH; 09-23-2005 at 11:40 AM.
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| Posted by publicip, 09-23-2005, 11:40 AM | |
Looks like it is coming back up...
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| Posted by Techno, 09-23-2005, 11:41 AM | |
Thanks for the confirmation that it's not just me.....I can't connect to my VPS or to the Servint site.
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| Posted by JenniH, 09-23-2005, 11:41 AM | |
Thank goodness for that....
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| Posted by Nisse, 09-23-2005, 11:41 AM | |
Any idea when this outage started?
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| Posted by jxgorhj, 09-23-2005, 11:42 AM | |
And we're back. Outage started at 16:12 BST by my watch. I'm sure they'll have a full announcement out soon though.
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| Posted by rwaldock, 09-23-2005, 11:43 AM | |
I just spoke with the NOC, you were correct to guess that a core switch went down. The ETA that I was given was just a guess, but they expect to have it back up within 15 minutes.
Hope this helps.
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| Posted by JenniH, 09-23-2005, 11:44 AM | |
Yes, about half an hour I think.
One interesting side issue is that their forum bombed out as well. I saw it breifly but couldn't get back in thereafter.
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| Posted by phvt, 09-23-2005, 11:46 AM | |
I'm up...
From my WebSitePulse monitoring (interval 5 minutes from 3 locations):
09/23/2005 11:22:40 - down
09/23/2005 11:41:29 - up
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| Posted by rwaldock, 09-23-2005, 11:46 AM | |
Oops my inital reply was too slow to be useful. Back on at down at 16:14 and up at 16:37 from where I measured it.
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| Posted by lomox, 09-23-2005, 12:02 PM | |
Looks fine now... Phew!
But yes, can't get back to their forum.
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| Posted by phvt, 09-23-2005, 12:21 PM | |
The ServInt VPS forums are working again.
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| Posted by BobFarmer, 09-23-2005, 12:25 PM | |
We had a switch fail which services a large amount of our VPS customers. Our engineers were able to diagnose the problems with the affected switch and bring all customers up on a healthy switch within 25 minutes. At this point, all accounts should be seeing normal traffic levels.
The forum server crashed under load, it has been upgraded and brought back online.
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| Posted by OverlordQ, 09-24-2005, 02:36 AM | |
might want to check your abuse email account, you guys hadily ignored both of my emails which complained of a user violating your AUP 7-D and 7-I-2, i've also handily added your netrange to the firewall.
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