| Posted by LogicX, 02-25-2005, 08:52 AM | |
Sadly as of 7:38AM EST Voxrox/Voxel is down:
7 ge-2-1-0.ar4.ATL1.gblx.net (207.218.80.217) 1.191 ms 1.255 ms 1.148 ms
8 so2-1-0-2488M.ar1.DCA3.gblx.net (67.17.67.57) 16.898 ms so7-1-0-2488M.ar1.DCA3.gblx.net (67.17.74.1
45) 16.716 ms *
9 gblx.ge-0-1-1.cr1.iad1.us.nlayer.net (69.31.31.201) 47.286 ms 29.053 ms 21.450 ms
10 0.ge-0-3-0.cr1.nyc1.us.nlayer.net (69.31.95.161) 55.575 ms 55.877 ms 55.277 ms
11 * * *
No answer at their emergency phone #, all websites (voxrox.com, voxel.net, status.voxel.net) are down.
Email goes to a server which is also unreachable, so 911@voxrox.com would be useless.
Waiting to hear any more details
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| Posted by xayk, 02-25-2005, 09:00 AM | |
same problem...
6: fra2-cr1-pos2-0.rdsnet.ro (193.231.252.22) 57.550ms
7: ge1-0.f10.de.gatel.net (80.81.192.73) asymm 8 58.471ms
8: g10-0.core01.fra03.atlas.cogentco.com (130.117.1.161) asymm 7 58.736ms
9: p10-0.core02.dca01.atlas.cogentco.com (154.54.1.17) asymm 12 147.773ms
10: p6-0.core01.jfk02.atlas.cogentco.com (66.28.4.82) asymm 13 147.717ms
11: p5-0.core01.jfk01.atlas.cogentco.com (66.28.4.9) asymm 13 147.157ms
12: g7.ba21.b002719-0.jfk01.atlas.cogentco.com (66.250.13.206) asymm 13 147.420ms
13: Voxel.demarc.cogentco.com (38.112.22.154) 147.607ms
14: 0.so-0-1-0.cr1.lga1.us.voxel.net (69.9.167.109) asymm 13 147.063ms !N
Resume: pmtu 1500
Last edited by xayk; 02-25-2005 at 09:04 AM.
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| Posted by xayk, 02-25-2005, 09:16 AM | |
same problem from another location ...
3: ge-7-0-ctsi.rtr0.scra1.hostnoc.net (66.197.191.46) 6.469ms
4: ge3-0.2.cr01.phl02.pccwbtn.net (63.218.31.5) 6.567ms
5: ge5-3.colo02.ash01.pccwbtn.net (63.218.44.77) asymm 7 11.885ms
6: ge-0-3-0.cr1.iad1.nlayer.net (206.223.115.61) asymm 7 11.601ms
7: 0.ge-0-3-0.cr1.nyc1.us.nlayer.net (69.31.95.161) asymm 8 17.040ms
8: customer.107.ge-0-0-0.cr1.nyc1.us.nlayer.net (69.31.95.66) asymm 9 17.828ms !N
Resume: pmtu 1500
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| Posted by xayk, 02-25-2005, 09:21 AM | |
phone.... not reachable, please try again later
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| Posted by r1chard, 02-25-2005, 09:22 AM | |
We monitor our web server from 5 locations worldwide, none can reach voxel/voxrox.
Yes, it's pretty difficult to know if Voxel/Voxrox are attending this issue or not, isn't it. Left message on answering machine. Not happy.
Richard
SWiSHzone.com
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| Posted by Russ Foster, 02-25-2005, 09:31 AM | |
kuro5hin.org (hosted by Voxel) has gone as well but DNS is still up
Rus
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| Posted by LogicX, 02-25-2005, 09:32 AM | |
212-812-4193 Number is reachable, however the support option goes to a voicemail box
it says for most immediate support go to ubersmith --
ubersmith.voxel.net is also hosted behind the network thats down
and the Operator option just repeats the prompts
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| Posted by xayk, 02-25-2005, 09:36 AM | |
1 hour of downtime already
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| Posted by saeh, 02-25-2005, 09:51 AM | |
we have 6 server also, they all are down since 3 hours
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| Posted by xayk, 02-25-2005, 09:54 AM | |
well... i left burst in the hope that this would not happen @ vox but it seems it does.
when this is over i really want to see some action taken so that it will not happen again... we can't evan contact them to gen an update... ubershith is down, messanger down, phone not working, ...
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| Posted by HSRGeorge, 02-25-2005, 09:59 AM | |
called raj, he says they will be back up in a couple mins
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| Posted by hennaboy, 02-25-2005, 10:00 AM | |
routing is starting to go through nac from here rather than nlayer
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| Posted by xayk, 02-25-2005, 10:03 AM | |
well... let's hope it is true
anyways ... there will always be problems... what matters the most is the way they are handled and the steps that are taken so the same problem will not happen again (or as much
i have ping now
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| Posted by HSRGeorge, 02-25-2005, 10:04 AM | |
excellent, it was true. that's a first.
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| Posted by LogicX, 02-25-2005, 10:04 AM | |
yeah I see nac.net too, wonder what happened.
Eagerly awaiting word.
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| Posted by hennaboy, 02-25-2005, 10:06 AM | |
now it changed to alter.net ! but its back up
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| Posted by r1chard, 02-25-2005, 06:30 PM | |
Yep, I even got a callback for the phone message I left when the outage started, so I felt much better about the Vox guys after that (even if it was 3:15am here in Sydney).
I would like to some way to contact them when they are not yet in the office and the 911@ address won't work, and maybe a status page off their own network which say's "we know about, and we are working to fix the issue"
Cheers
Richard
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| Posted by lntcpimp, 02-25-2005, 07:23 PM | |
http://status.voxel.net is your friend
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