Knowledgebase

FastServers Cedar Falls NOC Outage

Posted by jalons, 08-22-2004, 09:25 PM
Hello all, My apologies if this is not the right forum on WHT to post this to, but I'm rushed and unfamiliar with the practices here. It appears as if the Primary Liebert air unit in our Cedar Falls Datacenter has failed. By our best calculations, the primary air conditioning unit began to falter between 5:00 and 5:30 PM, CST. There was not a complete failure initially, but a considerable fall in the amount of air being cycled did result in a significant temperature increase before the backup units began kicking in. This resulted in a number of servers going offline, in what we believe is the internal heat detectors have been tripped, in an effort to save the system from complete and utter system meltdown. The backup units are currently functioning, and the NOC is cooling down quickly, and we are powering up the servers as quickly as we are comfortable with, first gauging them all with a very general “is it hot to the touch” sensor, and then attempting to boot the machine. As always, we are available at tech@fastservers.net, or via our toll free number at 866-753-3278 if you have any additional questions in regards to this. --------------- Regards, Jeremy Server Support Technician FastServers.Net Inc. tech@fastservers.net 1.866.753.FAST (3278)x142

Posted by Pheaton, 08-22-2004, 09:34 PM
http://www.webhostingtalk.com/forumd...php?forumid=59 Hope all goes well with the recovery.

Posted by Pheaton, 08-22-2004, 09:38 PM
deleted... oops

Posted by jalons, 08-22-2004, 09:40 PM
Thanks for pointing that out I'll wait for a community leader to update move this over to the correct thread to avoid multiple thread creation.

Posted by Samuel, 08-22-2004, 09:42 PM
Thanks for the note Jeremy, it didn't affect our rack but I hope you are able to sort it soon, I bet you guys are slammed.

Posted by jalons, 08-22-2004, 10:41 PM
Hello, The primary air conditioning unit is back to 100% operational at this point in time.

Posted by GWDGuy, 08-23-2004, 11:55 PM
We did not notice anything on our box at that NOC but you guys really need to watch Jeremy or he will try to steal all the AC. Well no matter what happens I know that we can count on FS on doing a quick and complete job of making things right. I am in both Dc's with them and could not be happier. Robert



Was this answer helpful?

Add to Favourites Add to Favourites

Print this Article Print this Article

Also Read
VPS has been hacked (Views: 573)
dediwebhost (Views: 641)


Language:

Client Login

Email

Password

Remember Me

Search