| Posted by A Grateful Dad, 06-10-2004, 10:55 AM | |
Good Morning,
Is it me, or is ServerMatrix up and down like a Yo-yo today?
This has been going on way to long and I thought it was my provider, they checked and anything off The Planet's network is great.
I replaced a Router to ensure that was not the problem either and I still cannot get to my Server...
ARGH!!!
Cheers!
/bin/false
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| Posted by kufel, 06-10-2004, 11:49 AM | |
Everything seems fine connecting from our location in NYC and in Warsaw [Europe].
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| Posted by Thanatoz, 06-10-2004, 12:25 PM | |
Its down for me as well.
try extreme-games.net
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| Posted by Diggin, 06-10-2004, 12:27 PM | |
down for me, looks like a router or something is down since you can get to some sites but not others
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| Posted by kufel, 06-10-2004, 12:28 PM | |
actually
one of ours just disappeared...
I spoke with service rep on th ephone 5 minutes ago - apparantly some network issue affecting part of the data center and should be resolved shortly.
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| Posted by Thanatoz, 06-10-2004, 12:29 PM | |
great. I just got the server for 2 days
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| Posted by propcgamer, 06-10-2004, 12:32 PM | |
dont they have a 99.9% sla you can start counting the downtime towards?
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| Posted by michaelcap, 06-10-2004, 12:33 PM | |
Anyone else experiancing an outage? SM seems to be up, although traceroutes to my box point to network failure:
Tracing route to 67.19.x.x [67.19.x.x]
over a maximum of 30 hops:
1 <10 ms <10 ms <10 ms 192.168.0.1
2 <10 ms <10 ms 16 ms 10.97.0.1
3 16 ms <10 ms <10 ms xxx.videotron.ca [24.200.x.x]
4 15 ms <10 ms 16 ms xxx.mc.videotron.ca [24.200.x.x]
5 32 ms <10 ms 31 ms 10.154.0.154
6 <10 ms 16 ms 16 ms 10.154.0.212
7 <10 ms 15 ms 16 ms if-3-0.core1.Montreal.Teleglobe.net [207.45.204.25]
8 15 ms 32 ms 15 ms if-10-0.core2.NewYork.teleglobe.net [66.198.81.14]
9 16 ms 15 ms 31 ms if-9-0.core3.NewYork.Teleglobe.net [64.86.83.158]
10 32 ms 15 ms 47 ms sl-gw31-nyc-14-0.sprintlink.net [160.81.249.29]
11 16 ms 15 ms 16 ms sl-bb23-nyc-12-0.sprintlink.net [144.232.13.33]
12 31 ms 16 ms 16 ms sl-bb20-nyc-8-0.sprintlink.net [144.232.7.13]
13 15 ms 31 ms 16 ms sl-bb22-nyc-8-0.sprintlink.net [144.232.7.106]
14 47 ms 46 ms 47 ms sl-bb21-chi-9-0.sprintlink.net [144.232.9.149]
15 62 ms 63 ms 62 ms sl-bb21-fw-10-0.sprintlink.net [144.232.8.54]
16 62 ms 79 ms 62 ms sl-bb20-fw-14-0.sprintlink.net [144.232.11.217]
17 63 ms 63 ms 62 ms sl-st21-dal-1-0.sprintlink.net [144.232.20.17]
18 63 ms 62 ms 63 ms 144.232.29.97
19 62 ms 63 ms 62 ms sl-theplanet-3-0.sprintlink.net [144.228.250.114]
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
--------------------------------------
traceroute to 67.19.x.x (67.19.x.x), 30 hops max, 38 byte packets
1 69.30.xx.x (69.30.x.x) 0.543 ms 0.870 ms 0.465 ms
2 206.165.102.1 (206.165.102.1) 1.132 ms 1.271 ms 0.600 ms
3 so-1-1.hsa2.StLouis1.Level3.net (4.79.252.1) 6.374 ms 5.529 ms 5.715 ms
4 ge-4-0-0.mp1.StLouis1.Level3.net (64.159.0.65) 5.726 ms 6.131 ms 5.677 ms
5 ge-0-1-0.bbr2.Dallas1.Level3.net (64.159.1.110) 37.885 ms 37.537 ms so-1-0-0.bbr1.Dallas1.Leve
l3.net (209.247.11.22) 37.520 ms
6 so-7-0-0.edge1.Dallas1.Level3.net (209.244.15.166) 37.854 ms 38.034 ms 38.004 ms
7 unknown.Level3.net (63.209.48.110) 36.198 ms 35.710 ms 35.394 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * *
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| Posted by yaax, 06-10-2004, 12:34 PM | |
My server went down accidentally in the middle of the work!
Just received respond from ServerMatrix that they have network outage on the part of their ip's.
Does anyone else have these problems now?
My server ip's are 67.18.155.x
Last edited by yaax; 06-10-2004 at 12:37 PM.
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| Posted by Emil, 06-10-2004, 12:36 PM | |
Down for me as well..
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| Posted by TLott, 06-10-2004, 12:36 PM | |
My TotalControl server in dllstx4 is down as well.
Can't even trace from a box inside dllstx2.
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| Posted by crisdias, 06-10-2004, 12:37 PM | |
I just sent an email to a client saying "hey, everything is fine here, I am looking at your site right now" and BOOM. SM down.
I'll just quit.
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| Posted by techmonkey, 06-10-2004, 12:40 PM | |
Yup my server at theplanet.com is down.
I'm just glad I'm not the only one. When I can access theplanet.com site, but not my server, I fear the worst (hardware failure).
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| Posted by thebestdeal, 06-10-2004, 12:44 PM | |
Known issue. Their engineers are working on the problem. Seems to only effect some new servers order about a week ago. (guessing)
I came here first. Did not see any other post. Usually their will be one a few seconds from going down. Their network page said everything was fine so I submitted a ticket.
The planet is really good. Sometimes these things happen.
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| Posted by techmonkey, 06-10-2004, 12:46 PM | |
As long as I'm back up in a reasonable amount of time I'm not too worried about it. I've used several data centers and know that an occasional outage is going to happen.
As long as it comes back ok............
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| Posted by sirius, 06-10-2004, 12:47 PM | |
My servers are all up... I can ping and trace out, as well as (obviously) get to the boxes.
Sirius
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| Posted by DVD, 06-10-2004, 12:48 PM | |
Yeah, my server is down as well.
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| Posted by CyberBabe, 06-10-2004, 12:52 PM | |
I'm down too. Personally I would prefer one long downtime and get it over with. This constant downtime every other day is becoming difficult to explain to my customers.
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| Posted by TLott, 06-10-2004, 12:52 PM | |
Well, it's the new datacenter: feels like they are still ironing out some issues. I can understand this (as bad as it sounds).
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| Posted by Thanatoz, 06-10-2004, 01:36 PM | |
how does the SLA work?
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| Posted by sprintserve, 06-10-2004, 01:53 PM | |
Two of our servers there didn't blink today.
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| Posted by SVS Morph, 06-10-2004, 06:23 PM | |
Down and out for me.
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| Posted by AQORN-Adam, 06-10-2004, 07:01 PM | |
Although they SHOULDN'T. Huge difference there. The fact they keep going down and have this suposedly great network. Thus far, I'm pretty disappointed with them all in all.
Guess you could say just mix managed, SM, ThePlanet and Burst together for all I care. I'm just glad we're moving out of them all shortly and to a NOC with a 3 year 100% uptime record.
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| Posted by AQORN-Adam, 06-10-2004, 07:05 PM | |
More like you've settled for downtime thinking it is inevitable and acceptable. Sorry, but as long as I read comments like this, I can't sit back and let folks think it's actually acceptable without at least raising a few red flags.
What does 'a good network' mean anyway? For most, sadly, it means occasional dowmtime is okay and as long as folks keep thinking that, these DC's have nothing to worry about.
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