| Posted by Blinkiz, 06-07-2004, 10:39 AM | |
Hi
Signed up for Newista two weeks ago. Newista have guys that really know how to handle a server. The support is great, beside it's only by email. But that's fine.
I think Newista offers the lowest price on the market (not overselling prices what I think). Their TOS is simple and flexible for me as customer. They have two cpanel servers and one plesk pro server. They offer 99% uptime guarantee.
Because Newista didn't have any user comment here on WHT, I thought I'all be the first :-)
/Niklas
Newista web hosting
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| Posted by Blinkiz, 06-07-2004, 10:41 AM | |
But!
Newista is currently down and has been this for one and a half hour. Don't know why...
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| Posted by TheServerExperts, 06-07-2004, 10:45 AM | |
Still down from here cant pull there site!
cheers
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| Posted by Glanhosts, 06-07-2004, 10:51 AM | |
same experience: the site is down.....anyways Blinkiz thaz for adding reviews about a company that is new to WHT....
Good Luck 4 u in the future....just wondering if your site is up or down....
Good Luck
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| Posted by chaud, 06-07-2004, 10:57 AM | |
Down here as well, the planet servers that host 2 sites. So you must be one of the two?
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| Posted by Blinkiz, 06-07-2004, 11:05 AM | |
Am on 67.18.13.50. The filled cpanel server.
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| Posted by anon-e-mouse, 06-07-2004, 11:14 AM | |
Moved to outages, hopefully Dolay will address this soon
Still down as I type.
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| Posted by Blinkiz, 06-07-2004, 11:45 AM | |
Oh, am sorry. I didn't know about that forum. Thanks for moving it.
Newista has come up again. It was down 2 and a half hour. Now I only need a answer from Newista. The answer will be posted here for everyones knowledge.
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| Posted by dolay, 06-07-2004, 01:21 PM | |
I really can not believe a mistake like that but ThePlanet Supporters tought wrongly to CANCEL AND RECLAIM FOR THE 2 OF OUR FILLED SERVERS which are 67.18.13.50 and 67.18.96.50 .
After 40mins of conversation with thePlanet Customer Care'rs we have fixed that unbelievable mistake of ThePlanet .
We know that ThePlanet has not a habit of this kind of mistakes however we lived it as Blinkiz reports whom is our customer at 67.18.13.50 .
I apologize for the ashame.
We are on our servers and working as usual and this downtime will not effect our monthly uptime ratio as well.
Thanks
R.Dolay
In The Name of Newista Services.
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| Posted by Blinkiz, 06-07-2004, 01:40 PM | |
_____________________________________________
I sent this message to Newista:
_____________________________________________
Please explain the recent downtime. It was down from 09:08 to 11:36 US/Eastern time (~2 and a half hour. ~15 minutes ping cycle).
The answer will be published on WHT, where a thread has started, for everyones knowledge if that's okay for Newista...
_____________________________________________
I got this back from Newista support staff:
_____________________________________________
Hi Niklas, yes we were aware of it which was a ThePlanet Fault for the servers 67.18.13.50 and 67.18.96.50 , they have corrupt the connection ports of those servers mistakenly however they have fixed after 40mn.
We apologize from you in the name of the ThePlanet Dc.
between the " and " is our last conversions with the planet please add this to the WHT and confirm me please and i will add a confirm reply to your last reply
"As i reported THAT OUR SERVERS HAVE BEEN CANCELLED , I CANT BELIEVE A MISTAKE LIKE THAT .
PLEASE SAVE THE SERVERS 67.18.13.50 AND 67.18.96.50 as soon as possible with its data's.
WE HAVE BEEN VERIFIED + CONFIRMED THAT THOSE SERVERS WONT BE CANCELLED BY THE TICKET 266086PLNT AFTER OUR CANCELLATION REQUEST AND THIS IS WHAT THE ANSWER WE GET (sfisher-05/27/04-08:42):
"I have stopped the cancellation process.
Thank you,
Accounting Department "
AND WE KNOW THAT OUR SERVERS WONT BE CANCELLED AND RUNNING FOREVER WITH ITS ADDITIONAL SERVICES HOWEVER I AM REALLY SORRY FOR THAT LANGUAGE BUT ONE OF THE STUPID FROM THE PLANET OPENED A TICKET FOR DISCONNECTING AND RECLAIM OF THE SERVERS 67.18.13.50 AND 67.18.96.50 IN THE NAME OF THE NEWISTA WEB SERVICES BY THIS TICKET 271073PLNT .
WE HAVE APPLY THIS TICKET 271073PLNT FOR WHAT DOES IT MEAN and ITS NEEDED TO GET OUR KNOWLEDGES BEFORE DOING ANYTHING TO OUR SERVERS HOWEVER NOONE REPLY US UNTIL TODAY(7DAYS) AND TODAY YOUR SUPPORTERS TOLD THAT THEY RECLAIMED OUR SERVERS 67.18.13.50 AND 67.18.96.50 AND THEY ARE TELLING THAT WE HAVE TO REFER 271073PLNT !
there are total more than 300 active domains on those servers which are commercialy sold by newista web services and this FAULT wont be corrected and if our servers wont be backup and online , as i told on the ticket 266086PLNT there will be one of the biggest web hosting service scandal on the net and i dont know how can i prevent myself from the jail.
To your knowledges
R.Dolay
In The Name of The Newista Web Services
http://www.newista.com/ (dont look becouse it was hosted by those servers
too)
--------------------------------------
(c16452newi-06/07/04-10:43):
67.18.13.50 and 67.18.96.50 saved back without any data loss, this would be small mistake for you but we are wetting of a death becouse of the total 350 domains that their hosting were commercially sold by http://newista.com/
Please verify and tkae care of 3 servers od Newista Web Services; 67.18.13.50 67.18.96.50
67.19.32.36
Those servers are in the responsible of the Newista Web Services and they must running with their additonal services as long as Newista.com Lives.
Please verify for twice that those services wont be cancelled anytime again .
Thanks for your partnership
R.Dolay
------------------------------------------
(sfisher-06/07/04-10:46):
We are in the process of putting your servers back online. Please do not open any more tickets concerning this. I talked with you on the phone earlier today and said that I would update a previous ticket. I am going to close this ticket and use the one that you and I spoke about.
Thank you,
Sheri
------------------------------------------
(sfisher-06/07/04-11:10):
We are in the process of putting your servers back online. Please do not open any more tickets concerning this. I talked with you on the phone earlier today and said that I would update a previous ticket. I am going to close this ticket and use the one that you and I spoke about.
Thank you,
Sheri
"
R.Dolay
_____________________________________________
Thank you Newista for the answer :-)
_____________________________________________
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| Posted by Blinkiz, 06-07-2004, 02:15 PM | |
The server is up and working perfectly.
I think anyway Newista sound like a serious busniess. :-D
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