Posted by cDedicated.com, 01-06-2004, 02:51 AM |
Is Managed.com Down again? i dont have access to managed.com site and to our server.
Is some one else feel it?
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Posted by kris1351, 01-06-2004, 02:52 AM |
Working fine from here.
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Posted by cch, 01-06-2004, 02:54 AM |
down
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Posted by brycewilson, 01-06-2004, 02:54 AM |
my servers down
been down for 8 minutes and counting
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Posted by cDedicated.com, 01-06-2004, 02:57 AM |
Still down ,some one can call them?
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Posted by cynix, 01-06-2004, 02:57 AM |
down here, sydney australia
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Posted by NE-Andy, 01-06-2004, 02:57 AM |
Hi all,
Just wondering if any of you are having troble connecting to Managed.com dedicated servers? I'm having a hard time connect to even managed.com right now -.-"
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Posted by takiman, 01-06-2004, 02:58 AM |
down from here in san mateo, ca.
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Posted by brycewilson, 01-06-2004, 02:59 AM |
who you gonna call....
Support works 9-something
they are all tucked in bed...
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Posted by bimmer, 01-06-2004, 03:00 AM |
Down here as well. Anyone get a hold of them?
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Posted by barko, 01-06-2004, 03:00 AM |
Yep...down from here..
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Posted by VNPIXEL, 01-06-2004, 03:01 AM |
just down.
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Posted by wheimeng, 01-06-2004, 03:01 AM |
Looks down. Wow, now everybody is crying.
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Posted by NE-Andy, 01-06-2004, 03:02 AM |
Well... considering that everyone jumped on the Managed.com bandwagon; and lots of resellers are using them because of this new brust of cheap offers as a result of that, I wouldn't be too surprised if everyone starts to cry...
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Posted by cDedicated.com, 01-06-2004, 03:02 AM |
And No One from Managed.com's "24/7 Emergency Techs" can't fix this issue?
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Posted by kris1351, 01-06-2004, 03:02 AM |
Yea looks like they are down here now.
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Posted by cDedicated.com, 01-06-2004, 03:05 AM |
This is the third or second time this week ,that there network down without any warrnings and explnations from Managed.com
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Posted by NE-Andy, 01-06-2004, 03:06 AM |
*sigh* This happened on DAY 1 of my hosting plan -.-" Geesh... Should've staied with my old host... Now I'm beginning to have second thoughts about this -.-"
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Posted by WirralNet Matt, 01-06-2004, 03:07 AM |
It is at this point i mention the name FDC
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Posted by brycewilson, 01-06-2004, 03:07 AM |
this is why there is just some test files on my server...just for me to test speeds..uptime..etc..
nothing has been moved from my SM boxes
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Posted by cDedicated.com, 01-06-2004, 03:09 AM |
Sucks this downtime is tooo long ,Some maybe leav near the Managed.com's DC so he can knock there's door and help the "24/7 Emergency Techs" to fix this issue?
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Posted by pmcdonnell, 01-06-2004, 03:09 AM |
They are down here as well. I just signed up with them for one of there servers, oh well back to my old host even though they s**k too.
Is there any host out there that is reliable w/1000gb bandwdth and cpanel for ~$100.00?
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Posted by wheimeng, 01-06-2004, 03:11 AM |
Down all the way... Can't complaint much for the price you way.
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Posted by cDedicated.com, 01-06-2004, 03:11 AM |
sagonet.com -maybe... the most cheap i know...
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Posted by desman, 01-06-2004, 03:11 AM |
Youd wonder why they dont have their server on another network for situations like this, so a support email could actually reach them.
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Posted by Cloudster, 01-06-2004, 03:11 AM |
They sure are!
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Posted by cDedicated.com, 01-06-2004, 03:12 AM |
Hamzzz (i going to say some thing and i really hope that its only a joke) ,Looks like the Transfer to Florida is starting.... LOL
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Posted by brycewilson, 01-06-2004, 03:12 AM |
i have had 100% uptime with Server Matrix
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Posted by Curto, 01-06-2004, 03:12 AM |
Pity the voicemail machine can't fix a network ;p
Press 1 to change bandwidth providers
Press 2 to upgrade from 10bt to gigE
Press 3 to watch some pigs fly
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Posted by cDedicated.com, 01-06-2004, 03:16 AM |
You know its sucks that they not warnning there customers before the downtimes, good company should send out emails about comming downtimes.
They even can't send now emails that explain what cause this downtime and when it will be fixed....
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Posted by null, 01-06-2004, 03:16 AM |
down here, FDC is spreading ....
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Posted by NE-Andy, 01-06-2004, 03:16 AM |
*sigh*
Is there any other host with ~150GB of band for $20? No, because the only way for people to provide reseller like that with price like that is because Managed.com can provide it dirt cheap. But their service sure seems like dirt -.-"
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Posted by cDedicated.com, 01-06-2004, 03:18 AM |
Maybe but just maybe? they installing now the Global Crossing lines....thats why we feel the downtime?
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Posted by trademe, 01-06-2004, 03:18 AM |
My server is down!
Can't access to http://www.managed.com/support.htm
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Posted by pmcdonnell, 01-06-2004, 03:19 AM |
Somehow I don't think this was planned. If it was they should tell us. Also why is their whole network down?
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Posted by gounder, 01-06-2004, 03:19 AM |
its up
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Posted by pmcdonnell, 01-06-2004, 03:19 AM |
managed.com is now back up here in NY
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Posted by brycewilson, 01-06-2004, 03:19 AM |
back up
my server was down for 22 minutes
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Posted by cDedicated.com, 01-06-2004, 03:20 AM |
BACK!!!
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Posted by NE-Andy, 01-06-2004, 03:20 AM |
Personally, I think you're expecting too much... but I could be wrong...
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Posted by WirralNet Matt, 01-06-2004, 03:20 AM |
power outage maybe? If they have two 1Gb/s carriers then surely both would not have gone down
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Posted by trademe, 01-06-2004, 03:20 AM |
Sorry, my ISP's problem
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Posted by Steven, 01-06-2004, 03:20 AM |
yes they are down and theres a downage forum here.
edit: it wasent ur isp they been down for about 15 mins atleast
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Posted by cDedicated.com, 01-06-2004, 03:21 AM |
HELLL Cooool!
1)No more Cpanel mentioned in there main page.
2)from now they offer as well Debian!
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Posted by Cloudster, 01-06-2004, 03:22 AM |
Backup here now
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Posted by Cloudster, 01-06-2004, 03:23 AM |
25min outage :p
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Posted by NE-Andy, 01-06-2004, 03:24 AM |
down again -.-"
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Posted by cDedicated.com, 01-06-2004, 03:25 AM |
yes. all the servers is down ,only managed.com site not down
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Posted by NE-Andy, 01-06-2004, 03:25 AM |
back up for 2 minutes and down again -.-"
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Posted by kris1351, 01-06-2004, 03:26 AM |
Well, they got their site up. I guess that was more important than customer servers. Oh well, welcome SM into our plan.
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Posted by brycewilson, 01-06-2004, 03:26 AM |
im down again also
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Posted by NE-Andy, 01-06-2004, 03:26 AM |
yes, at least from my end... it went up for 2 minutes or less, then died again -.-"
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Posted by bimmer, 01-06-2004, 03:26 AM |
Still down for me =(
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Posted by cDedicated.com, 01-06-2004, 03:27 AM |
Only Managed.com site works ,Customer's servers is down.
Sucks!! what kind of service is that?!!?!
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Posted by pmcdonnell, 01-06-2004, 03:27 AM |
Here too.... UGH!!!!!!
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Posted by Cloudster, 01-06-2004, 03:29 AM |
Which provider does that??
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Posted by cDedicated.com, 01-06-2004, 03:29 AM |
At least we can all togehter send tickets to support and ask to fix this damn network problem.....
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Posted by cDedicated.com, 01-06-2004, 03:30 AM |
here it is! servers back again~!
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Posted by null, 01-06-2004, 03:30 AM |
I run shoutcast relay on managed.com server and this really sucks
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Posted by Cloudster, 01-06-2004, 03:30 AM |
Down again too
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Posted by NE-Andy, 01-06-2004, 03:30 AM |
It'd be a wise thing for them to do that, but I don't think any company does that -.-"
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Posted by Cloudster, 01-06-2004, 03:31 AM |
Yes we're down
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Posted by NE-Andy, 01-06-2004, 03:31 AM |
Cheers~ It's back... Let's hope its here to stay this time...
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Posted by brycewilson, 01-06-2004, 03:33 AM |
backup...but for how long
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Posted by pmcdonnell, 01-06-2004, 03:33 AM |
I am back again... NY
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Posted by Cloudster, 01-06-2004, 03:34 AM |
Backup!
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Posted by pmcdonnell, 01-06-2004, 03:34 AM |
UGH!!! I am not replying anymore it is down again!
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Posted by brycewilson, 01-06-2004, 03:34 AM |
must...move....site...to...other...server...NOW
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Posted by cDedicated.com, 01-06-2004, 03:35 AM |
my still ON LINE
maybe because i sent them two emails about it....
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Posted by XthryM, 01-06-2004, 03:36 AM |
Oh well, now we can all ask for our FREE 100GB transfers
"IV. Uptime Guarantee
Managed.com guarantees that our network will be available 99.9% (no more than 45 minutes) of the time in a given month excluding scheduled maintenance. In the event that our network is inaccessible for more than one hour during any thirty (30) days period, each customer will automatically be granted an additional 100GB of data transfer free of charge for the following month as compensation for the aforementioned downtime."
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Posted by null, 01-06-2004, 03:36 AM |
You get what you pay for
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Posted by dooby, 01-06-2004, 03:36 AM |
my server is working ...
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Posted by cDedicated.com, 01-06-2004, 03:37 AM |
Kewl!!!! We all can get now EXTRA 100GB
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Posted by NE-Andy, 01-06-2004, 03:37 AM |
My is still going right now... if it dies again, I'm probably going to be switching host tomorrow...
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Posted by cDedicated.com, 01-06-2004, 03:38 AM |
I am waiting for explnation from them what caused this downtime
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Posted by null, 01-06-2004, 03:38 AM |
From who?
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Posted by null, 01-06-2004, 03:39 AM |
Is there any way to see how much bandwidth I used at managed?
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Posted by cDedicated.com, 01-06-2004, 03:39 AM |
From managed.com
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Posted by Cloudster, 01-06-2004, 03:40 AM |
Yay
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Posted by null, 01-06-2004, 03:41 AM |
... excluding scheduled maintenance ...
How do we know if it's scheduled or not?
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Posted by cDedicated.com, 01-06-2004, 03:41 AM |
Thats why i want to hear from them Explnation about this Downtime ,What execly coused it?
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Posted by null, 01-06-2004, 03:43 AM |
Anyone?
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Posted by Cloudster, 01-06-2004, 03:46 AM |
Ask them or setup MRTG to see for yourself
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Posted by thedavid, 01-06-2004, 03:46 AM |
Threads merged for neatness...
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Posted by kris1351, 01-06-2004, 03:47 AM |
Well, we were going to give them a shot after all the botched up order problems (7 days to get installed). I wouldn't normally hold that against them, but they were very slow with responses and they weren't truly honest with what they were saying. Maybe in 6 months we will give them a try for some of our backup servers, but we are cancelling this. This is multiple downtimes with no "real" explanation in the last week and the fact they do not answer phones or tickets just un-nerves me.
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Posted by null, 01-06-2004, 03:47 AM |
I have MRGT stats from them
http://mrtg.managed.com/9b/66.79.191.254_fa0_15.html
but it won't say how much bandwidth I used
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Posted by barko, 01-06-2004, 03:48 AM |
And you think that you will actually use it?
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Posted by jasonl813, 01-06-2004, 03:49 AM |
You must know the rack number you are on. I figured it out by my initial machine name. So my machine name is say R1A-H13 So I would be on rack 1a and port 13. The port also corresponds to the last part of your IP so I am port 13 and my IP is also xx.xxx.xx.130 (figured that out since I have more than one server there)
The MRTG graph are fis at http://mrtg.managed.com/1a/ and then I could click on port 13's graph and see my statistics.
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Posted by null, 01-06-2004, 03:50 AM |
Again, MRGT graphs won't show bandwidth usage for month
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Posted by jasonl813, 01-06-2004, 03:51 AM |
Take the monthly In and Out (average) and multiply by 329400 and that is what they calculate your monthly bandwidth usage in MB.
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Posted by cynix, 01-06-2004, 03:55 AM |
http://www.managed.com/service_agreement_content.htm
however this give you bytes, not gigabytes...
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Posted by null, 01-06-2004, 04:07 AM |
that's not a problem, thanks!
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Posted by null, 01-06-2004, 04:24 AM |
down again
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Posted by brycewilson, 01-06-2004, 04:28 AM |
im still up
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Posted by kris1351, 01-06-2004, 04:32 AM |
I am just glad we didn't put anything on these yet. We are seeing 1000+ ping times, but still semi-steady. Our Siteuptime is just banging away tonight. LOL
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Posted by WirralNet Matt, 01-06-2004, 07:04 AM |
Did anybody actually manage to find out why they went down this time?
Jesus christ, manged.com is pinging at about 800ms
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Posted by DaHOST, 01-06-2004, 11:20 AM |
Looks like I have to cancel my order I placed on Friday (That still isn't ready yet) and go with SM.
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Posted by kris1351, 01-06-2004, 01:01 PM |
Funny, haven't been able to get a support ticket responded to in less than 16 hours while trying to figure out what is going on with setups then getitng reverse addresses setup. Send in a cancellation email and get less than a couple of hours.
They never said why they were down. Last night alone was more downtime than servers we have with EV1 experienced in the last year and a half. We cancelled and ordered more with SM.
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Posted by Cloudster, 01-06-2004, 05:47 PM |
Anyone find out why yet?
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Posted by Steven, 01-06-2004, 07:59 PM |
i think msg is ignoring this thread.
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Posted by tommyd, 01-07-2004, 12:48 AM |
Hello There, To Try to shead light on all for everyone it was due to a DDOS attack last night, is what caused the down time.
Thank You,
Tom
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Posted by alphonso, 01-07-2004, 01:01 AM |
Thanks for the update, Tom. How did you learn about this? Phone call, email, support ticket?
I've got my server but am still getting it ready, so I only noticed the first downtime as I happened to be trying to connect to it.
Hope Managed gets their forums up soon.
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Posted by jasonl813, 01-07-2004, 01:03 AM |
Yes, forums would be nice, but I think they should have their support ticket system and forums located off their network in case they do have network issues.
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Posted by alphonso, 01-07-2004, 01:07 AM |
ServerMatrix?
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Posted by tommyd, 01-07-2004, 01:26 AM |
I emailed them this morning and got my information.
I am told some changes for the better sometime soon, so we will see. The Global Crossing should be soon as well as quick as they can get the fiber in.
Servermatrix I had no complaints with at all, customer service is slow though for the tickets I placed when I had them.
-Tom
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Posted by jasonl813, 01-07-2004, 01:34 AM |
I think he was suggesting MSG keep their forum and tickets on a ServerMatrix machine.
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Posted by alphonso, 01-07-2004, 01:41 AM |
Thanks again. ServerMatrix has the best low-cost rep from my WHT reading (at least this last month). (Wait?! So why am I at Managed.com?)
Semi-seriously, maybe we could feed WHT post subjects and text, filter for words and post the results like MRTG graphs for the various companies.
Heck, we don't need to bother with processing words, we could just count non-sig smilies...
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Posted by Steven, 01-07-2004, 09:24 PM |
[17:15] <*********> you in mang
[17:15] <*********> your not going to believe what happened to my managed.com server
[17:15] <*********> voice me and ill tell ya
[17:17] ok
[17:17] hook up the didgets
[17:18] oops
[17:18] wrong window
[17:20] <*********> so
[17:20] <*********> http://mrtg.managed.com/*****************
[17:20] <*********> look at the bandwidth usage bursts
[17:20] uh oh
[17:21] OH ****
[17:21] that was u!!!
[17:21] <*********> someone hacked my **** and launched DOS with it
[17:21] <*********> so they took my **** off line
[17:21] that took the entire network down
[17:21] <*********> yea
[17:21] <*********> apperantlly
[17:21] omfg
[17:21] <*********> doing an OS restore order right now
[17:21] thats crazy
[17:22] <*********> did it affect your server
[17:22] it affected the entire network @ managed
[17:22] took it down
[17:23] <*********> no wonder they where pissed at me on the phone
[17:23] <*********> they thought i did it
[17:23] <*********> but **** i wasnt even home
[17:23] <*********> or online
[17:24] <*********> i wish i could get the logs and see what happened
[17:24] yeah
haha i know the guy!!!
Last edited by Steven; 01-07-2004 at 09:56 PM.
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Posted by barko, 01-07-2004, 10:27 PM |
Zoinks!
Can't wait to hear a response on that one.
If there is one.
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Posted by SteveD3, 01-08-2004, 12:11 AM |
Will they post a responce here? I want to try them, and will still do it if this is the 1st major outage, and if it really was caused by a jerk with time to kill and dos things.
What was the up time before this happened anyone have a ball park figure?
-Steve
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Posted by tommyd, 01-08-2004, 12:16 AM |
It was like 99.99 if not 100% before that ddos
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Posted by SteveD3, 01-08-2004, 12:21 AM |
tomsayer,
Im sorry I ment like how many days, weeks, months etc. in a row.
Like I have 3 servers in exchange with *knock on wood* 3 months solid now. 6 in texas and 5 of them are solid green for 5 months with no major downtime. One of them is up but still isnt working right. It's uptime is now 18 hours :-(
-Steve
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Posted by jasonl813, 01-08-2004, 12:22 AM |
They have been right at their 99.9% a month before this.
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Posted by SteveD3, 01-08-2004, 12:24 AM |
Thanks Jason. I hope they come back soon for all of you. I can personaly vouch that server downtime is hella stressful.
-Steve
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