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Parallels HSphere KA server down?
| Posted by FHDave, 05-10-2010, 08:33 AM | |
Woke up this morning and was greeted with an error message on our HSphere CP server; licenses no longer recognized by key Adminstration server.
Not the first time this has happened (at least a couple times last year) and everytime it had been issue with their KA server. Not sure if the same issue this time. Anybody else having the same problem?
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| Posted by (Stephen), 05-10-2010, 09:25 AM | |
This issue is very isolated as it depends also on when your CP is scheduled to next check in, if it is not checking in during the outage it is a non issue for most people.
As mentioned before we've seen it SEVERAL times before, sometimes taking a couple hours before the KA system returns properly and allows Hsphere logins.
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| Posted by FHDave, 05-10-2010, 10:07 AM | |
The KA server seems working (port 5442 seems fine) but the issue persisted. We restarted the CP server and it's now working. Not sure what triggered the issue though ...
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| Posted by tcstatic, 05-12-2010, 11:03 AM | |
Yeah, seems their own demo site is experiencing a problem
http://www.parallels.com/products/hsphere/demo/
http://demo.psoft.net/
(login: admin, password: admin)
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